Red Bus Complaints & Reviews

Hi.. I had booked ticket from pune to chopda on 30/5/18 and done payment via online first time ticket was not generated and it showed we are sorry your ticket could not be booked your money will be refund by redbus in next 1 hour ref number[protected] but amount of rs.1096 got debited from my account... So i booked other... But i just realized i have not yet recieved the refund i request you to help me to get my refund back as soon...

The red bus is not changing the tempo travel agent ss travel even after repeated complains n staff is troubling us by switching off on down hill n when vehicle is standing at a place.. He is arguing for not going to place which we ask and which are within the 1000 km package. Staff of red bus not supporting in the query by speaking to onwer for his misbehaviour.. N bad service... I had to 10 times in a day call to red bus.. For complains.....

I had booked bus ticket on redbus on mon, may 14, 2018 at 8:27 pm (2 seats) from mumbai to panjim naik travel akb (Seat no. 8 & 9). The amount of rs. 2952/- was paid with credit card.

The ticked was successfully cancelled on the same day mon, may 14, 2018 at 9:12 pm. I have then received a cancellation confirmation email from [protected]@redbus.in regarding the process of refund of rs. 2630/- (Screenshot attached)

I...

My travel starts from trivandrum on 29th may 2018 1.00pm pickup i had booked 2seats r14, r15 as per the chart it showed side by side seats but on the bus it was different. The nightmare starts from trivandrum i was told the pickup was in front a music college in trivandrum me and my wife waited there as we reached half an hour early. Then a staff from k. P. N comes by on a bike saying you should walk but the bus is in the garage i said ok...

I booked a redbus ticket for travel from kannur to bangalore scheduled on may 4 2018. Bus operator is kalpaka travels. I had to cancel the ticket on 4th may. I got the below email from redbus.
"your ticket has been cancelled successfully and we have initiated the process to refund rs 870 to you.
Your booking trip id for this ticket is[protected]
Ticket details:
Ticket number (Tin): tm[protected]"
br...

I had booked my ticket from thane to pune on may 17th 2018. the money was immediately debited from my account but the refund is not done yet.
red bus customer care executive fool you by telling you that your refund is done but if it is done why doesnt it reflect in my bank account i have completely lost faith in this app never ever booking a ticket again and recommending everyone against it....

We have booked 3 tickets via redbus app for travelling from mumbai to hyderabad on 17th may, 2018. The bus was scheduled in evening and the it was orange travels bus, at 2:00pm in afternoon we got an call from orange travels about bus cancellation and providing us the alternate bus which was a semi sleeper and the ticket rate was less. They suggested us to take this bus and the difference amount of 1666 will be refunded to us withing 7 working...

Dear sir / madam,
On[protected], i tried to book ticket on redbus app thru net banking. That time required amount rs.2091/- was immediated debited to my account. But no any ticket was issued by redbus. I am doing continuous follow up with red bus. But yet amount not received back to me.

Pls. Help me to recover my amount.

Regards,
Ganesh padalkar
[protected], [protected]...

Sir,
I have recharged my mobile data on 19/03/2018 through redbus app for
Rs.1498. I have received message from redbus that recharge is successful
And rs.1498 is debited from my bank account.

But recharge was a failure and i haven't received rs.1498 to my bank
Account till now. Again on 26/03/2018, mobile data recharged for
Rs.1498, as per the advice of customer care personnel and usingbr...

I was booked redbus today morning and they confirmed booking of 11.15 am from alibaug bus stand. We were there at 10.45 am. As per they are sending mail they have not mentioned the bus number or any other contact info. We were spent there approx 2 hrs. But no single semi luxury bus arrived there. We asked in the depo enquiry counter they told us that bus will arrive at this point.

Me, my wife and my 4 year old son was badly...

I booked red bus through ganesh travels for travelling chennai on 24 may 2018 and i tried to cancel at 5.45 pm and the display shows i should contact with ganesh travels mobile no. [protected]. While approaching he told to contact red bus and i explained in detail about message and finally he told me to contact on today i. E. 25th may 2018. On contacting him, he refused for payment and even i know that some one else was travelled on my ticket.br...

We booked non-ac sleeper in kpn travels from madurai to bangalore 8.45 pm bus, the bus not started until 10 clock, then they told bus got repair so they arranged seater and asked as to change.. We booked for old lady and small child seater is not possible to travel.. Manager is not picking call.. Cheaters.. This is not happening for the first time. They are cheating again and again....

Hi..i had booked ticket from bangalore to mangalore on 2/5/18 and done payment via tez app...first time ticket was not generated and it showed failed transaction but amount of Rs.1628 got debited from my account...So i booked again...I had addressed this issue to the redbus customer care and they said they would refund the amount which was initiated on 4/5/18... But i just realized i have not yet recieved the refund and it has been more than...

Hi. I was booking for a bus on a date for 26th my 2018 saturday through redbus.in app but they booked my ticket for 24th may thursday. But my mother plan is for 26 may saturday. When i cancelling my booking they told we can't cancel. Please refund my booking amount from redbus if they can't book my confirm date of booking. Or again book my mother bus ticket for my choice date of booking...

Hello,

Please see the email trail. No response from redbus on this complaint. Further emails were not responded.

Please assist.

Thanks,
Guru
+91 [protected]
_

Hello,

We booked the vehicle for 4am pickup and all our travel plans are spoiled by redbus and the operator. I am going to make alternate arrangements and redbus is solely responsible...

After a lot of reminder, phone calls no one in redbus team is responding to my query (Reference number for query is 4065636).

I had booked tempo traveler 10+1 on 17th may’2018 after making the advance payment of rs. 6, 370/- (Confirmation ticket received from redbus attached).

The details provided by the rebbus is wrong because the operator had informed me that he has no such type of booking with rebus on your...

Redbus package booking - pl[protected] ii pl[protected] ii pl[protected]

Such bad experience in pakage
First thing pick up point is not near
Second thing bus operator very rude
Thired thing bus stop in dinner only five minutes and bus is reach in hotel also dinner not available
Next day morning breakfast then going to darshan local bus so much problem
No seating bus proper
Then...

I booked ticket in blue bird travel through red bus my ticket number tm[protected], i booked ticket from chennai to madurai i paid total amount rs.1362.90 /- travel date was on 12/05/2018, unfortunately i couldn't travel on that day. I asked red bus customer portal to cancel my ticket on 11/05/2018, itself still they din't refund my amount. The red bus customer care not giving proper response instead of that they are asking to contact blue...

I booked a ticket from ahmedabad to pipariya (Madhya pradesh) from redbus but it was highly shocking that the travels did not go to the destination pipariya (Mp), instead it was a small village “pipariya in gujarat”. My whole trip, hotel booking everything got disturbed and me and my wife faced many problems. I had to book another travels on the spot paying hefty amount that too in midnight. The redbus website still shows pipariya (Madhya...

Hi, i booked ticket for two adults from trivandrum to bangalore (Travel date 26 may 2018) in orange ac sleeper bus via tez app... Ticket cost was rs 4000... While booking, i got msg saying that money is debited from account, but ticket not generated... While payment ongoing, i got popup saying that error occurred, money is gone from the account... On checking tez, i see that money is paid to redbus and payment was successful... Could you...