[Resolved] Redbus — Customer Services regarding Boarding Points

[Resolved] Redbus — Customer Services regarding Boarding Points

P pk046877 from Panipat, Haryana Oct 17, 2021

Boarding point was changed from tenzing Norgay to Matigara Bus Stand without any information to the passenger and I have travel with my family where two small kids and heavy language and I have spent extra cost for hire a auto of Rs 200/ -plz credit the amount as physical and mental harassment due to poor customer service of Changed Boarding Point. If it is not resolved within reasonable time, I will appeal to the consumer forum against your poor customer service. Was this information helpful? No (1) Yes (1)
Nov 19, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 18, 2021 Red Bus Customer Care's response Hi, Greetings from all o[censored]s, here at redBus! We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you. You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details. With regards, Team redBus Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. R
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