Red Bus Complaints & Reviews

Amount Rs. 735 debited from my account but shown as transaction failed. Plz refund the amount immediately. After that again transaction done & successful & bus booked from Jaipur to Banswara Rajasthan. 2 times payment done, so plz refund of 1 trxn of 735/- to my account. Waiting.
Some Singh
[protected]

Date: 27/08/2021
Ticket No: TQ9Q52969686
Seat No: Lb - vinoth kumar

Departure: Chennai ( Tambaram)
Destination: Coimbatore( Hopes College)
Travels: Sri Krishna Travels
Fare Amount: Rs 810/-

I Had book the ticket 25/8/2021 and the ticket was conformed but unfortunately the bus was cancelled on the travel day and I had got the Cancellation alert . But still I didn't receive the refund amount and I had followed the customer care on several times but there is no proper response.

I have booked a ticket from Vijaywada to Anantapur on 10/10/2021 . Payment was done but no booking details generated.Later i have booked for the same and Payment was done and booking details also generated. The earlier transaction was done but no booking details. Kindly respond to this issue

Ticket no. 1:TQB[protected]Bus name-MAHABAHUSRIKVRTRAVELS)
Ticket no. 2:TQB[protected]Gupta Travels)
Ticket no. 1 is the bus with got cancelled so I had to book 2nd bus which is ticket no.2.and both the ticket is for same date and same person.

Sir mene sirohi se bikaner ki tickit book karwai subh 4.22 par muje bus mili jo 7.10 par aake jodhpur kgarab ho gyi kisi ne bhi pessenger ki nhi suni or sham ko 5 bje tak bahar sunsan area me bina pani ke betga k rakha or naa hume hmari money return ki

Booked my tickets of 3 from Pattukkoattai to Coimbatore on Monday[protected] but I cancelled my ticket on Sunday. I didn't get my refund yet.my ticket number TQAV24457666.

I have booked wrong tickets by mistake... I call customer care number and bus traveller number so many times.. both are not responding.. i lost my 2000 rs.. after this i never preferred red bus...

I have booked tickets from theni to chennai in redbus app. The bus operator has cancelled the bus.the refund amount is not credited to my account.when will I get the refund?(ticket number:TQAX78220612

I have booked the ticket from Pune Shivajinagar to Parbhani on 3rd oct Req id: 16643318 and after my money deduction the booking on redbus shown as failed to book the seats.

When I check with Redbus customer care, I informed them that I received the msg from my bank that money has been deducted and they told that they have not received any money check with your bank.
Therefore I check with my bank regarding this transaction and the transaction through bank was successful.

Whenever I am checking with redbus customer care I am not receiving any positive answer which is ridiculous.

Ticket details:
From: Pune
To: Parbhani
Date of journey: Saturday, Oct 30, 2021
Travels Bus Type: Msrtc Sleeper Seater Ordinary (Non AC)
Boarding time: 09:00 PM - Shivajinagar
No of seats: 2

I travelled by a bus booked through redbus,

Date: 16th Sep'21
Ahmedabad to Udaipur
PNR no:[protected]
Bus operator: Shrinath travels
Time: 3 PM

I need GST invoice of this booking, I have been trying to get that from redbus but redbus is asking to contact bus operator and bus operator is asking to contact redbus.

Sir, I have booked a ticket in red bus for travelling from delhi to rishikesh on30th sep 2021 and the time of my bus was 10 pm from new delhi
But unfornutalely the bus was brokedown in between and the bus conductor and driver shifted us to Local UP bus.
My ticket number was TQAT93259186 ad our seat number were DU 3 and DU 4
The bus number was UP 81 CT 7250.
I want my refund as soon as possible.

Money not refunded even after bus was cancelled by Happy bus Services. I booked bus ticket No TQAD91579137 for journey from Hyderabad to Athani dated 16 September 2021 for ₹ 1114/-. Bus cancelled message received but refund not received till date. Please do it quickly.

Hi Team,

I had made one booking from Mahabaleshwar to Mumbai with Booking ID A6M7HFEG
and PNR Number[protected] via HDFC Smart Buy powered by Redbus. My Bus no. is
MH-04-GP-2612 which got started from Mahabaleshwar on 19-09 but around 1:30 AM there some short circuit happened near the petrol tank and caught fire. Passengers got down immediately rushing to save their lives and within 3-4 mins Bus got completely...

Money paid red bus but not booking ticket 2200 money costemer number and payment number [protected] please help me ok help me

I booked a ticket on redbus 2 days early for my comfort seat selection for a lady but just 2 hour before of journey time, operator called and change seat no and bus at last seat and worst bus also, he changed the bus 2 time during journey and adjusting people time to time, Third class redbus never understand and making people suffer

I had booked the tickets detailed below from Moga bus stand to Chandigarh. I reached there at around 6.15am but the bus went from the flyover without coming on the bus stand.
When I called the bus conductor, he told me that he has reached from the flyover without coming to the designated spot that is bus stand, Moga. So I want my booked money back due to poor service. DETAILS OF MY TICKET ARE AS FOLLOWS:

redBus mTicket
Route: Moga to Chandigarh (Punjab)
Ticket No: TQAR69263427
Primary Passenger: Meenu Verma 37, FEMALE
PNR:[protected]
Trip Code: 64232
Travels: Jujhar Travels
Departure: 06:30 AM Sep 29, 2021
Seat Numbers: 15
Boarding point: Bus Stand Moga-[protected] [protected]
Address: Bus Stand Moga-[protected] [protected]
Boarding point contact: N/A
Jujhar Travels Customer Care: -
Check your ticket : https://s.redbus.com/u6oydv7
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Dear Redbus Team,

This is second time i got bad experience with the ''Red BUS portal''.

Actually the thing is yesterday i have booked Travels through your portal from ''Hyderabad to Eluru'' for ''Nani SVKDT Travels'' as on 25-Sep-21) @ 10:30 PM.

But they were not updated anything like cancellation of the bus service until my follow-up, Based on this really i faced very much trouble with this travels.

Kindly provide potential travel parties in your portal, In General we are booking any travels based on your brand image but looks like you are not concentrating on the good Travels, So this will reflect on your brand image and improves your competitors.

Next time iam not willing to book any travel through your portal / App.

Finally my point is immediately take an action on this transporter and immediately return my payment with high priority.

My Booking details are as follows :-

redBus mTicket
Route: Hyderabad to Eluru
Ticket No: TQAP88141014
Primary Passenger: GANESH VIDELA 31, MALE
PNR: 50366
Trip Code: 4
Travels: Nani Svkdt Travels
Departure: 10:30 PM Sep 25, 2021
Seat Numbers: R12
Boarding point: Kukatpally
Address: Kukatpally
Boarding point contact: [protected]
Nani Svkdt Travels Customer Care: -
Check your ticket : https://s.redbus.com/9uu7x6q
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75

Thanks,
Ganesh Videla

I m Deepak My PNR 11005
मैने रेड BUS SE 26.09.2021 को राजसमंद से BARMER K लिए टिकट बुक की थी जो रात 8.15PM थी। EVENING 5 बजे से ना बस ऑपरेटर का CALL लगा ना चौधरी ट्रैवल दोनों नंबर स्वीच ऑफ थे। और रेड बस APP SE BHI KOI INFORMATION NHI थी नही LOCATION दिखा रहा था टिकट CANCLETION पर भी PURA CHARGE CUT RHA THA। THIS IS SO BED EXPERIENCE। PLEASE REFUND MY TICKET MONEY MY NUMBER [protected]

I had booked my bus tickets for the Mussoorie-Delhi journey scheduled for Sunday, September 19, 2021. The details are as under:
Ticket Number: TQAG49021034
PNR No: DP[protected]

The bus while on its way to Delhi, 10-15 minutes into the journey was seized by the Uttarakhand RTO officials and the passengers after waiting for hours had to take another bus by again buying the tickets.

Now, I have just received a call from Red Bus executive saying that they'll only refund half the amount as the journey was half completed when the bus was seized. This is just preposterous. Red Bus official who called regarding the same offered no explanation for refunding only half the amount and only stated that since they are the intermediary, they can't do anything about it. This kind of a response is totally unjustified. Redbus should be penalized for listing busses that are running illegally on their website to begin with. The passengers should not only be refunded the entire amount but the intermediary (Redbus) should also pay compensation for the mental agony which the passengers had to suffer late at night due to lack of due diligence on the part of the company.

I have booked a ticket TQAH45091196 from Hyderabad to Banaglore on 20th sep 2021 (Vikram travels). I have selected Gachibowli outer ring road entrance (van pick up) boarding point at 8.20pm. But I got a call from Vikram travels that pick vehicle got break down and please get some auto and come near Ameerpet metro station which is far by 15km from the boarding point which I selected. They kept calling me and urged me to come to the location...