Red Bus Complaints & Reviews

Dear team
I am anil tangade I am ur regular customer I have booked ticket of bus ns Anjali travel but this bus is not on time my pick up time is 9.47 and pick up location bus stand ahamadnagar...but I call driver and he say you come to bypass then I pick up you...sir what i do I am single person in unknown city...and my red bus ticket is 1150...and I also additional pay 200 riksha...this is not fair please remove this bus on your platform and refund m extra money

I booked 2 bus tickets from Delhi to Manali for 31st Aug and paid 3600 total for it. The bus was cancelled by the operator citing that only 2 tickets were booked hence they were cancelling the tickets. It's been more than a week now, and still the amount hasn't been refunded. The status of the ticket also shows as "confirmed" on the site. The bus operators say that it has been cancelled from their end. This is PATHETIC customer service and if I don't get a revert soon, I will lodge a formal complaint.

I booked a ticket in redbud app from Coimbatore to Chennai on 07/09/21 via phone pey the amount is debited from my account and the transaction was completed but I didn't get the ticket, when I asked about this issue in red bus they said the payment is not done, i need a refund for the ticket...

I boarded Verma travels bus on 1/09/2021 which was booked through redbus, I had bags which were mostly backpacks and very light weight and a very small carton. At pick up where my family came to drop me my luggage was simply taken and kept and no discussion regarding it was done, even when I asked for luggage tags I was not given any, then at another stop they called me and forced to give huge amount of money for small and light bags that I was carrying, I was not shown any policy or anything related to the luggage cost even when I asked multiple times, I was harrassed till I didn't give the money or they won't let me in the bus. In the middle of the journey I was forced to pay a huge amount for small luggage. And they didn't let me talk to any official as well, then the bus was changed in the middle of the night, the bus was 3 hours delayed from it's time, the bus was not in a good condition, ac was making noise, and they were letting anyone in without ticked and picking up locals and all people, it was a terrible experience. I want to get a resolution or I'm gonna take this complaint further. This is not a justified situation that a Lady customer should be put in.

The Upsrtc bus has cancelled because his technical problem so refund my money my ticket no. Is TQ9X4304

I booked a ticket from Redbus from Bangalore to Coimbatore, I paid through gpay, payment was done but while redirecting back to the ticket page, it showed transaction failed.
Amount got deducted from my account, but redbus said transaction failed and ticket was not generated(will share the screenshot of the same transaction).
I had to rebook the ticket and paid the full amount once again as the journey was urgent.

I have still not received any notification about my money being refunded.

Respected sir
I have purchased a ticket from red bus for travelling from CUTTACK TO KOLKATA

due to some problem i have once rescheduled the ticket from 29th august to 10th September

Now again due to some problem when i was again rescheduling the ticket for 11th, there was no option for rescheduling

When i clicked the cancel button its stating that rescheduled ticket cannot be cancelled

Mail shyamoli poribahan as the bus service was from their end. They replied that i have to speak to red bus regarding this. I mailed the same to red bus

Today (5th september) a person called mr pratap [protected] called and told that as per their policy neither i can again reschedule of cancel the ticket which means due to their internal policy common people like us will loose our hard earned money

I WOULD REQUEST YOU TO LOOK IN TO THE MATTER SIR

Abhishek dasgupta
[protected]
[protected]@gmail.com

I want my money back. My payment is done successfully but i did not recieve my ticket. I called the customer care but they are not helpfull at all.

I booked a ticket on 2 sept from Amaravati to aurangabad shree khuranna travels. My payment is successfully completed but i did not recieve the ticket.

Today we are traveling from Mumbai to Shirdi on 01/09/2021 are PNR: 187851, Seat No: 10, 9, Boarding:ANDHERI HANUMAN ROAD BUS STOP Bus No: MH 04 GP 7865 saibaba bus, Driver Name: pathan, Mobile: [protected]
Your bus staff is manners less not coordinate with passenger.one more staff said why are you come so late I have agencies when your staff said if you have any problem goes down to the bus.number of passenger complaining about seat no cause one passenger has window seat your staff taking extras money 💰 from another passenger and give. This seat .all seat have problem .bus not cleaning, bad smell comes out from seat.no any one wearing the mask.collect some passenger tickets and said if any call you from traveling company then say my ticket booking is online, please tell me how to trust on online booking, such as red bus because I every time book my ticket on redbus, I want response of this msg on my email other wise I registered police complaint on you, I think redbus is fake, email address [protected]@gmail.com

I board a bus of samay shatabdi by red bus from kashmiri gate at 7 bound to vrindavan from delhi.
1.the driver said he will drop me off to mathura instead of vrindavan.
2.the bus was not clean .Doesn't justify 700 rs ticket.
3.washroom stinking.no water
4.no drinking water .No sanitizer

I booked a bus bound to vrindavan from delhi today 31st august.2021
First the driver said the bus will drop me off at mathura instead of vrindavan.
The amenities in the bus are poor.there is no sanitizer in the bus.the tooilet is stinking .No water in the washroom let alone drinking water.
PNR NO [protected]

Dear Sir,
Apple bus office staff Mr.Ashok, phone No.[protected] not speak respectively, today bus 9.25pm cancelled, I am very upset.

I talk with Apple bus Manager Mr.Mani, he told change Apple bus 7.20PM seat is not confirm, please take action and arrange Apple bus single seat, My uncle dealth I need go.

Kindly do the needful.
Regards,
Palaniraj.B
[protected]

Hello,

I had booked couple of bus tickets and completed the trips too. But I need GST No on the Ticket as i need to claim the same from my company. I spoke with one of executive but had no proper response.

Below are The Tickets Nos for which i need the Tickets with GST Nos.
1. TQ[protected]
2. TQ[protected]
3. TQ9A40396950

Kindly provide me the same on my below mail Id: [protected]@gmail.com OR Mobile No: [protected].

Will be waiting for Quick response.

Ticket no 42960015, Date of Journey: 26th Aug 21, Transaction Id[protected] Travel by bus from Hyderabad to Kolhapure, No of seats 5.
This Bus was cancelled by the service provider (no fault of ours) and we have not yet received the refund. Pls let us knnow the status of the refund. Enclosing the ticket

Due to some reasons i had to postpone my journey so i tried cancelling the ticket but i got no response from the red bus team.
Kindly look into the matter and after deducting cancellation charges pls initiate a refund

Dear Sir/Madam,
I am waiting for bus from 7:00pm but still bus did not come.
Even receptionist is not telling the time of bus. He is talking very rudely with passengers.

I have come to Lucknow from Gola Bazar, Gorakhpur. I have spend my 3000/- Rs to catch this bus + 1805/- Rs for ticket to Jodhpur. If I will not reach to jodhpur on time, I will be absent from my duty which is also a loss of 2500/- Rs., my rapitation/Image will also be destroy.

I am in totally loss of 7500/-Rs and I am wasting my time here.

Regards,

Hemant Kumar Rai
Mobile no.- [protected] / [protected]

Ticket information
Pathankot-Delhi on Monday, August 23, 2021
Ticket number: TQ9M80249189 | PNR No: 31598

I booked sleeper seat
but it was not alloted to me as i am a old woman i was not comfortable with my journey and also the staff was very rude and did not respond to my complaint.

So i want my money back as the services promised was not offered

please resolve this issue as eaery as possible

Tried to book two tickets TQ9D65483554, TQ9D13107943 thru Redbus in 16 aug 2021 amount INR-630/569.99 got debited from my account but the ticket has not been booked. I got the below mail from redbus on refund, but nothing happened till today. I called customer support multiple times and getting the same response that it will credited in next 5-7 days and nothing happened.

I booked 2 tickets from Red Bus (Sundesha travels) for the journey Kolhapur-Hospet at 1am which were cancelled by the travels itself on 15th August. Travel operator said that tickets has been cancelled by him but still not received a refund of 2990₹ even after 7 days of cancellation from Red Bus.