Redbus — Fake bus and no refund

Khushi Toshniwal

Feb 14, 2025

Website: www.redbus.in

My booking ID:-TU3G65217383
I booked bus ticket from redbus on 14/2/2025, I did not get the the bus number, tracking details or anything else. I talked with customer care for hours but they didn't do anything, I found out the bus was fake and the amount I paid I didn't even get that back. how can they put such fake buses on their sites

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Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2025

Red Bus Customer Care's response Dear customer,

Greetings from redBus Team!

Thank you for reaching out regarding your concern.

We understand how troublesome an experience it has been. Please be rest assured, we will curb such issues in the near future to prioritize our customers for a hassle free journey.

Below are the refund details:

Refunded Amount: Rs. 482.31

Stay safe, stay healthy!
Your redBuddy