Claimed

Red Bus Complaints & Reviews

3.5
Last updated Dec 9, 2022
Complaints 3656
Resolved
2422
Unresolved
1234
Quick Links
Statistics
Share
Contacts

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Red Bus
Customer Service Contacts

Red Bus Website

Red Bus Head Office Address

Domlur Layout, Karnataka
Bangalore
Bangalore District
Karnataka
India
560071

Red Bus Phone Numbers

Mobile
+91 80 3941 2345
465
317

Red Bus reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I booked my ticket on 7/10/2022 from Madurai to Chidambaram ticket no - TRB[protected] l cancelled my red bus ticket and refund initiated by red bus but till now refund amount not credited to my bank account. I contacted both red bus and my bank but no positive response seen. I feel red bus is the one to take it forward and resolve my issue, but I see very casual approach and no customer satisfaction behaviour. Even red bus ticket cancellation...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
[Resolved] Redbus — Ticket Cancellation money not refunded
S
santumm
from Morinda, Punjab
Aug 6, 2021
I booked my bus ticket by REDBUS on 7 October2022(Ticket number (TIN): TRB[protected]from Madura to Chidambaram for dated 11 October 2022 that tckt amount was 945/- Rs. and cancelled the ticket and got a cancellation message that 850/- refund amount will be credited within 5 days

But my problem...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had booked a bus from Indore to Bhopal on 22 Oct at 9:00 AM as I was scheduled to travel Bhopal to Hyderabad with my wife and my train was scheduled to depart at 17:05 PM from Bhopal and when I got ready to leave from Indore I received a message around 7:00 AM that bus is delayed by 2 hours so I reached the boarding point at 11:00 after waiting for some time I called the bus operator which is Verma Travels they said bus is delayed and will...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at 1700hrs from Chandigarh sector 17 bus stand.
But when I reached at the counter for confirming the bus number I was told by the counter representative that the bus is cancelled and next bus will be at 2000hrs.
Now sir I just want to know that why the cancellation message was not given to me earlier.
Now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at 1700hrs from Chandigarh sector 17 bus stand.
But when I reached at the counter for confirming the bus number I was told by the counter representative that the bus is cancelled and next bus will be at 2000hrs.
Now sir I just want to know that why the cancellation message was not given to me earlier.
Now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Yesterday we booked travels on red bus with name online go but at the boarding point this travels not come and shop operator said the travel which is come is the travel which is book, the name of travel is Adi travel which is non Ac and very pathetic, if this travel is not exist then why this travel is on redbus for booking. I am not travel from that bus coz that bus is not come to the spot, so request you to check this kind of spam from redbus to collect money and give a inconvenience to passengers. Pathetic service by redbus
Red Bus customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I had my journey today i.e., 22/10/22 at 10:30 PM from GURUgram to Lucknow. I reached the boarding point as mentioned but found nothing. Then the driver told me to arrive at another boarding point, I went there and stood there mindlessly. I tried CONTACTing the bus driver again but couldn't reach. I dialled the number mentioned in my ticket but it said "the number doesn't exist". I tried CONTACTing Red bus CUSTOMER CARE...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hello
    I booked the ticket (ticsket no.-TRBC[protected]through redbus app from Raigarh to Ranchi for the date 22/10/22 and time was 11:45pm.Today i get the Message from travel agent at 9:30pm that my bus departure timing is 10:30pm.Due to this time related issue I missed my bus and get stuck at the bus stand.
    I want my refund....
    +2 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Highly frustrated!!!
    I have used @redbus for the first time and I must say that it's the most unreliable service provider. I had booked a bus from Delhi to Mussourie and I was charged the amount for same, which was exorbitant given the pathetic quality of bus and it's service. On boarding, the bus denied service till service Mussourie and told us that they will provide the connecting bus for Mussourie without any extra charge. On reaching...
    +1 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Highly frustrated!!!
    I have used @redbus for the first time and I must say that it's the most unreliable service provider. I had booked a bus from Delhi to Mussourie and I was charged the amount for same, which was exorbitant given the pathetic quality of bus and it's service. On boarding, the bus denied service till service Mussourie and told us that they will provide the connecting bus for Mussourie without any extra charge. On reaching the Dehradun, they asked us to get down from the bus and denied any such promise of providing connecting bus till Mussoorie. On top of that, they did not even drop us to the point where the next bus for Mussourie could be found and so we had to pay extra there as well. So ultimately, we arranged the next bus till Mussoorie on our own. This is fraudulent misrepresentation, plain and simple, and it is no less than the offence of cheating!!!
    Red Bus customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Dear sir,

      I am vikas mushra, Yesterday[protected]
      I book tickit from dhariwal travels, pune to indore by red bus amount of 2940 /- ticket No :-TRBH69917699 bus No MP13P7741 my boarding point nigdi time 9:20PM
      My bus miss due to your poor response poor service, I am many time call to driver how many time take to bus reach nigdi every time saying only 20min to 30min

      I am waiting from 9:20PM to...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Dear sir,

      I am vikas mushra, Today[protected]
      I book tickit from dhariwal travels, pune to indore by red bus amount of 2940 /- ticket No :-TRBH69917699 bus No MP13P7741 my boarding point nigdi time 9:20 PM
      My bus miss due to your poor response poor service, I am many time call to driver how many time take to bus reach nigdi every time saying only 20 min to 30 min

      I am waiting from 9:20 to 11:30...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      My bus was scheduled at 9.30 pm but got delayed by 4 hours. I got info about it being 3 hours late well before time. I had been waiting ad trying to contact the operator for 1 hour but neither bus operator not redbus could respond as there is no tracking system. Moreover, I got a call from Ramdev travels to board the bus from the other side of the road as it was completing its previous trip. There is no customer care service to listen to...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      My sister has booked tickets from Chennai to Hosur and this travel is for Diwali to my home at Hosur. She had booked through red bus and the travels was Bharathi travels. This was booked well in advance and suddenly we got a message that due to bus break down the tickets are cancelled. this was 4 to 5 days before Journey. How come this will happen, The respective company site is still listing the bus as per schedule in their website. If there...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      I have by mistake done ticket 1 hour early and I told driver to cancel bus but I didn't get any positive response even I made my cancellation protected by giving extra charge
      Red Bus customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I would like to bring this to your notice that this bus operator sahil bus service is a fraud. First of all they changed bus departure time and place. Then they pressurised me to cancel that ticket. When i objected then they send me wrong location of changed pick up point. They made me roam for 40 minutes in noida by sending me wrong locations of bus pick up point. They changed it some 5 times. And finally when i reached at their pick up...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        False bus timings provided to me on my ticket
        Red Bus customer support has been notified about the posted complaint.
        The company has cheated me and did not reimburse my ticket amount
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          I booked a ticket for my 81 years old father from Sundernagar to Chandigarh and as per the ticket the departure time was 11.45 am but the bus did not came. When I enquired they told that bus departure is at 11.45 pm. So I was totally mislead by the company and no refund till now. It seems that redBus is a fake who is looting the people by providing false bus timings.
          Red Bus customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            This is Dhanashri Shegokar, I am travelling from pune to Akot by Shree Gajanan Shree Ganesh bus and done a ticket through redbus but these people of this bus are not giving electricity to the charging points and instead of that talking to passengers rudely that they can't do anything to the charging plug issue.how can u keep such bus in your under and I have Paid the full amount but not get the full services i want my half money back then if this is the case or want the charging plugs to charge my phone.
            Red Bus customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I had booked a ticket with single upper berth with ticket number TRBE20512539. I received a call that the bus has been cancelled and they have offered a single seat in other bus as replacement. To my surprise during boarding the seat was in between single seater and double seater in a pathetic condition. No charger point, no pillow, no bedsheet and full of dust.

              How do they even book this seat. It was a mental trauma travelling....
              +1 photos
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy