[Resolved]  Redbus — Haven't received refund amount of bus ticket

Address:Chennai, Tamil Nadu

Dear Red Bus,

I cancelled the ticket last week[protected]. My ticket number is TK[protected]. I haven't received my refund amount of Rs.627.90. i called the redbus customer care. They said that they have already been transferred the amount to my account.but still i haven't received my refund amount. So please check my ticket refund status and transfer the refund amount as soon as possible.

Ticket-number: TK[protected]
Travel date:[protected]
cancelled date:[protected]

Thank you,
Muthulakshmi.
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Jul 21, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Red Bus Customer Care's response
DearMuthulakshmiGovindaraj,

Greetings from redBus!!!

The refund of your ticket initiated on 6th June'17. Please take the bank ARN number as [protected] and check with your bank if you have not received the it yet. The refund will reflect under the name of IBIBO pvt ltd.

Please feel free to contact us at [protected]@redbus.in for any assistance in future.

Regards,
Team redBus.
Complaint comments 

Comments

Dear . subramanian,

Your ticket has been cancelled successfully and we have initiated the process to refund Rs 690 to you.

Your booking trip id for this ticket is[protected]

Ticket details:
Ticket number (TIN): TM2J64237828
From: Chennai
To: Surandai
Date of journey: 27/01/2018
Travels: Sri Krishna Travels
Bus type: Non A/C Seater/Sleeper (2+1)
Boarding time: 08:35 PM
No of seats: 1
Seat number: LB3

Best regards,
--
Team redBus

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