[Resolved] Redbus — Hidden Charges applied on flexi ticket

[Resolved] Redbus — Hidden Charges applied on flexi ticket

K KingstonJ from Chennai, Tamil Nadu May 2, 2022 May 7, 2022 This thread was updated on May 7, 2022

I booked a redBus Ticket - TR5X17535215 for my trip from Tirunelveli to Chennai on Monday, May 2, 2022 for an amount of Rs.681.45/- This bus and my ticket is covered under Flexi Ticket i.e.Date change allowed till 02 May 2022 01:00 PM (8 hours before departure) free of charge. So I rescheduled the date to on Tuesday, May 3, 2022 by the same bus, date and time i.e redBus Ticket - TR5X19534294 for an amount of Rs.943.95/- Since the ticket was flexi ticket, kindly reimburse my difference amount of Rs.262.50/- in my bank account which should not have collected for rescheduling immediately on 1st May 2022. Regards, +2 photos Was this information helpful? No (0) Yes (0)
Jun 9, 2022 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 06, 2022 Red Bus Customer Care's response Hi, Greetings from redBus! We are checking on your concern and we will get back to you soon with updates. Please allow us some time. Thank you Team redBus! Verified Support May 07, 2022 Red Bus Customer Care's response Hi Kingston, Greetings from redBus! Thank you for your time on the call. As discussed we believe your concern has been addressed to your satisfaction. We have also shared the updates via email to your registered email id. Regards, Team redBus.
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