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Red Bus Complaints & Reviews

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Last updated May 8, 2024
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Red Bus reviews & complaints page 36

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P
p1753
Feb 8, 2022
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Refund status

Address:Khadpabandh, Ponda, Goa

Dear Sir,

I m booking done on 9Dec, 2011 for
Pune to Goa for 2 sleeper seats.

But credit card amount 2310/- is debited.

We have got message as payment fail.

Again I m doing sleeper booking for Pune to Goa on 10 Dec, 2021 then tkt is confirmed. But previous payment is not refunded till now.

Email - [protected]@gmail.com

Regards,
Mangesh...
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J
Jeevan Sagar
Feb 7, 2022
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Deficiency in service

Hi, I have booked the ticket from Gooty to Chittoor (Ticket Number:TR[protected] and PNR:26111) via redbus(Bus operator: Om Sao Tours and Travel), when i booking the ticket it say it will take utmost care on the safety.

1. When i booked the ticket, it mentioned that the bus will arrive at 12:30 AM but arrived at 4:00 AM (in gooty) which made to wait for 4 hours in national highway, because the bus has not come to the town bus...
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V
from Kollam, Kerala
Feb 4, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Wrong boarding location

Address:Kollam, Kerala

Redbus provided me wrong boarding location
I waited at kashmere gate 5 that they gave me
But bus didn't arrived there... it has arrived so longer distance away from the given location so i missed bus and i want my fund to be refunded...
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D
Deepali Bhadade
Feb 4, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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COMPLAINT AGAINST ZINGBUS booking done through REDBUS

Had a very very disappointing experience with Zingbus booking done through Redbus.

My team member, Mr. Akash Patel, was booked on Zingbus from Vadodara to Pune.

Ticket ID TR[protected]
PNR ZB[protected]
Date of journey 03Feb22

He went at the boarding stop (Golden chowkdi) at the scheduled time. However, the bus had already left early.
Zingbus rescheduled the ticket to the...
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A
Ankit Deshmukh
Jan 31, 2022
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Verma travel refuse to provide the connecting bus to Betul

Have booked bus from redbus, Verma travel. Journey is in 2 part Ahmedabad to Bhopal and then Bhopal to Betul.
Today 31Jan 22, I reached to Bhopal, but from Bhopal to betul they didn't provide bus. Now I am stuck in Bhopal.
---
redBus mTicket
Route: Ahmedabad to Betul
Ticket No: TR2Y23545597
Primary Passenger: Ankit Deshmukh 30, MALE
PNR: 3821863
Trip Code: 1789
Travels: Verma...
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R
raharshi
from Hyderabad, Telangana
Jan 30, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking delay issue

I tried to book 2 tickets on redbus from chennai to hyderabad. while booking money got deducted and got a notification that these seats aren't available. i didnt get any booking confirmation message and it didnt even reflect it in app also . we booked some other bus then i got a call from operator saying that they got booked. i tried cancelling but i cant. raised the request but no response....
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U
uday4192
from Delhi, Delhi
Jan 30, 2022
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GST Invoice of Ticket No-TQDM36388537 not provided by agent

Sir, I have booked by ticket from Delhi to Beas on 28 Dec 2021 through RedBus website. Now, when i am asking red bus for GST invoice for the ticket the redbus replies that invoice would be provided by Bus Operator. I am not getting response from Bus Operator also. Request provide me GST invoice of the Ticket pl.

Details of ticket
T.No.-TQDM36388537
E mail id- [protected]@yahoo.com
Mob. No.- [protected]...
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M
MuraliKrishna Raghavan
Jan 29, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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GST Invoice for your ticket ID TR2V83345736

Hi

Please send invoice with GTS for my ticket Number TR2V83345736, coimbatore to chennai travelled on 27/1/2022. Please send the invoice to the email id...
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S
Jan 28, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not available on boardIng point

Website:Redbus.in

Hi, i booked ticket from abohar to Chandigarh for today 28th Jan 6:45 am, when i reached the boarding point there was no bus and I got to know that the bus was rescheduled to 4:30 Am and i was not aware about it. No prior intimation was given.
My whole plan of travel got delayed and affected. Didn’t expect this to happen.

Please HELP ME WITH MY REFUND ASAP....
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S
sivajica
Jan 27, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus cancellation - Refund

Address:Bengaluru, Karnataka
Website:www.redbus.in

I Have booked Ticket from Chennai - Singaperumal Koil to Dharapuram on 21st Jan 2022, Ticket No -TR2Q[protected] PNR No: VTA-AP-[protected] - Vetri Travels. Scheduled Time 10.27Pm. Around 8.57pm I have received a confiramtion message of Bus schedule from Red Bus and I have been waiting at the mentioned Bus stop. Still 9.45 pm i have not received Bus number and Contact number of the driver. Then I have called Bus operator (number shared in ticket...
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S
Shahhail
from JORHAT, Assam
Jan 26, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive the bus ticket on time.

My booked a bus for 13:15 but I received the ticket on 13:24 because of which I could board the bus. I would request a refund for the same....
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A
Aravindhan Shan
from Chennai, Tamil Nadu
Jan 24, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not given

Address:No 55C first floor Navi Illam ganesh Street Adison Nagar mangadu Chennai-600122

I have booked tickets in Red Bus app in 12 Jan 2022 in RMJ travals Chennai to Thanjavur ticket no TR2E83524590 Bus boarding location is koyambedu Omni Bus Stop time 11PM...achually I have booked tickets in 10.25 koyambedu Omni Bus stand itself..I am and my wife and my two kids waiting for Bus boarding location... I tried to contact Bus operator contact number but he not picking my call.. after some time the Bus operator contact number was...
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B
Bidisha Ray
Jan 24, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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My ticket was cancelled and I didn't receive any message regarding that nor was I refunded

Address:Guwahati
Website:REDBUS.com

It's been more than 48 hours and I didn't receive any cancellation message regarding my bus. The bus operator informed me about the cancellation but I didn't receive any message from REDBUS. I complained several times but no action was taken. No refund process has been initiated....
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A
arpit.jain26
Jan 24, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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GST Invoice of Bus ticket

I travelled to lucknow on 31 July.2021 from Lucknow to Meerut but not able to generate GST invoice for reimbursement form company....
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J
Jhilmil123
Jan 22, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Requesting a return/refund. My gpay amount of 2859 got credited to redbus account - redbus.payu@hdfcbank

Hi,
I was transacting an amount of 2859 for an online app - Hopscotch. When I was about to pay the amount, my amount was deducted to Redbus account. This happened on 22 January 2022 at 8.42 am.

Account that received the payment - Anurag gupta - redbus.[protected]@hdfcbank

I request a refund or return of my money as soon as possible....
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9
9182334798
from Hyderabad, Telangana
Jan 22, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket was not booked but money is debited from my account

I book a ticket in Redbus app, money deducted but ticket was not confirmed, please refund my money, I paid money through google pay....
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M
mahak24
Jan 22, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited But Ticket Not Received

I booked a bus ticket via Red BUS from its website online. I booked it for 1st Jan 2022. I booked a ticket for traveling to Raipur (C.G.) from Pathalgaon (C.G.). My money got debited but I haven't received my bus ticket. I am attaching the proof of transaction. Please verify if, for this transaction, you have allotted a ticket or not because I don't have any other details to show as my browser gets closed after the payment got debited from...
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Parul Borah
Jan 21, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus got broke down and didn't paid me my money back .

Address:Parul borah , duliajan newsettlement udaypur byelane-01 phne no-8471824795

Bus Journey details from Duliajan to Bokakhat on 19/01/2022 are PNR: 110618, Seat No: 17, Reporting Time: 06:15 AM, Boarding: Duliajan New Astc Bus Stand at 06:30 AM, Service No. DJN-GHY VIA TSK DBR DAY-JT01, Bus No: AR 01 M 2465 and Helpline No:[protected] the above mention details are about the bus details ...and after traveling 100 km the bus got broke down and I have to chnge the bus which wasn't arranged by the Volvo authority and...
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M
Mahamahee
Jan 20, 2022
Feb 6, 2022
This thread was updated on Feb 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double time ticket cost debited

I was booked single ticket for Alathur to chennai on 18/01/2022, I was booked only one ticket cost Rs.945 but amount debited in my account double time Rs.945, Traveling date 18/01/2022 but ticket booked date on 17/01/2022, I was waiting for past 4 days for money will credit in my account but not yet credited, I attached account statement and ticket proof also, please rectify my queries and credit my money in account. Thanks in advance......
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W
Wmohd
Jan 19, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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I want to complaint against Red bus

I want to complaint against Red bus.Bus name is go air bus..the ticket for going from basti to Delhi was issued on 14th December..the name of the primary passenger is mohd Sajid//55-male..he called 14th December and said that the bus will not go today and some problem has arisen in the bus which has been cancelled and your money will be returned in 1 week, and I called them again and again, so they said that tomorrow your payment will be...
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