[Resolved] Redbus — I have booked a ticket. amount debited but ticket not issued.

Midunc

from Coimbatore, Tamil Nadu

Address:

641034

My query number is 2985527. I have sent mail many times asking for a reply, but there is no reply from them, sending a automated email alone., which we could not reply. I tried calling them but cal could not be connected. Please refund my amount. My trip id is[protected].
Payment of rs.800. Please treat this complaint in higher priority., and refund my money asap. If not you will force me to file a complaint.

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Feb 27, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Red Bus Customer Care's response Dear Prem,

Greetings from redBus.in!

We would like to inform you that the refund for the transaction made has been initiated on January 24, 2017 and the same should reflect in your account in 7 business days from the time of initiation as per the standard banking procedures. You can get in touch with your bank with the below mentioned ARN if still the problem persists.

ARN : 75503728025017739518475

We hope this helps. We thank you for your co-operation.

Regards,
Team redBus.