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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 135

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N
naga jyothi chitimi reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount on bus cancellation

Address:Hyderabad, Andhra Pradesh, 500081

I have booked the ticket on 3rd october 2017, from vijayawada to hyderabad through red bus app.
On that day i have received the mesaage from apsrtc as "the service has been cancelled so u have to cancel u r ticket at issued portal" so i have done that.
But i didn't receive my total refund money till now.

Tikcet number:tkac11448503
Pnr : 67601264
Mobile number : [protected]...
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N
noorkh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but ticket not generated - money not reverted even after a month

On 12th october, 2017 i tried booking bus from chennai to tiruchirappalli with renganathan travels via redbus.in.

Date of journey: 13th october, 2017.
Amount: rs. 849.

I made payment through google tez application via my upi account linked to my icici bank. But ticket was not generated.

After some time, i tried booking same ticket with citibank payment. This time ticket got booked successfully.br...
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S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus service

Ticket no tkcb35871895
Pnr no c25kbxq7

I was not given the pick up address & advised to contact these numbers by red bus [protected], [protected],[protected],[protected]/22971203, [protected], [protected].[protected] but the phones despite repeated attempts were not reachable between 7 pm &9 pm.

As it was getting late, i had to book another bus to bangalore. Kindly refund my amount....
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F
fslpatel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding ticket refund amount after my bus got with accident.

Address:Bangalore, Karnataka, 560017
Website:www.redbus.in

Hi,

I have booked the ticket with redbus from bangalore - sangli via konduskar travels.
The bus met with accident after 2 hours of journey from bangalore which is not even 20 % of total journey.in the middle of night we have to arrange our own convenience to reach sangli after lot of fight with bus operator and redbus they only returned 130 rupees. The actual ticket price was 1323.

I am still following...
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J
Jaspreet2730
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to transfer my wallet amount to my bank account

Address:New Delhi, Delhi, 110018

I have accidently booked ticket on wrong date and talk to customer care about cancelation ammount was not credited om my wallet they assure me that i can transfer my amount to bank account and then i bokked another ticket.. Now balance credited and there is no option to transfer wallet amount this is wrong misguiding the customers by red bus... Ticket no is - tkc[protected]...
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S
Sukla Nandy
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of cancelled ticket.

I have cancelled a bus ticket for the journey, kolkata to bhubaneswar on 25th october 2017 booked with the service agency redbus. The pnr number of that was tkbh12976018., it was bought using my debit card. After cancellation it was said through email on 25th october that that my refund request have processed and i will get the refund within 7 working days, as said on 25th october 2017. Today 15th november still i have not got the refund....
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P
Powduri Ramakrishna
from Ranibennur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus is not came to boarding point and when I call misbehaving

Address:Hyderabad, Andhra Pradesh, 523316
Website:redbus.in

Hi sir,
This is srinubabu ravilla, i am a software engineer working in hyderabad. I have booked ticket from markapuram to hyderabad on[protected]:50pm) the ticket fare is 435/-. Actually my mobile got switch off so that's why i had waiting at markapuram (Near to bus stand) boarding point. I was waiting for bus from 10:00 pm to 11:10 pm. After that i call to driver he speaks wrongly with me. He didn't came to boarding point and...
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G
gvenkatesh085
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no action taken and not refunded and poor service

Address:Bangalore, Karnataka

We (5) have travelled bangalore to cochin through aeon travels semi sleeper scania bus (Total prize 6100 for 5 people) bus booked via redbus on 03-nov-2017. Allocated bus were not in proper condition without any preliminary checking and safety precautions had been allocated. Passenger could not sleep bus mainly backside full of noise (Glass break sound). Due to that noise got awake entire journey for that but luckily that cause helps me to...
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R
raja4249
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation amount

Dear red bus team last month i have booked a ticket in your website and some of my personnel problems i am cancelled my ticket but till date i don't have received my money what is this this is not a good. Tkay51430977 this is my ticket id you check the date when i am booked and check today date very long time period you have taken at same day i have booked a ticket in train after i have cancelled the ticket but with in two days i have return...
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C
chi89
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late arrival of bus

I was travelling from bhilwara to jaipur on august 23rd, 2017 to catch a flight which was on august 24, 2017. I booked a bus on redbus website whose arrival time was 1:35 am on august 24. The bus got late by 1.5 hrs even though there was no traffic. It reached jaipur at 3:15 and i lost my flight.

On august 23rd evening i called the redbus consumer care to confirm the arrival time as the local bus agent told that bus would...
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P
priyankasunjay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of amount

Address:Bangalore, Karnataka, 342304

I had two bus ticket to kota from jodhpur. I cancelled a ticket, and was told that the entire amount would be refunded and mails from mr. Hardeep singh and mr. Basavaraju attesting the same. It's been two months. I have not got the money, and nobody responds. The customer care puts us on hold for 10 minutes. I have been calling them but nobody has responded. It's been very tiring....
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G
Gunjan Jadav
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation

Address:380052

I was in a hurry soo by mistakely i booked ticket from ahmedabad to visavadar in pavan travels on 9th nov... But i have to go on 8th nov... So now i want to cancel my ticket of 9th nov 11.30pm pavan travels.. From ahmedabad to visavadar... Because i already booked another ticket of 8th nov... Kindly plss help me... No one is picking up the phone... I tried many times..
Ticket is booked in the name of hansa jadav... Plss help me outbr...
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K
kumarchavda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount was deducted but ticket not booked and money not refunded yet after 7 working days.

Address:Gandhinagar, Gujarat, 382016

I have booked Tickt from Ahmedabad to Mumbai for FATE : 05-NOV in Hk Travels .

I have used UPI application of TEZ to make trasaction, that is integrated in reDBus App. My amount was deducted, but ticket was not booked.

I called customer care, but they told me that they will Refund amount in 7 working Days . today is 9 th working Day still not refunded. Called Customer Care multiple Times, but try to make fool...
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Sebi Abdu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailability of bus in the last moment and no prior notice

I booked two tickets from byleuppe to bangalore on 1st nov 2017, the tickets were arranged in ashwani travels at 11:45pm. The contact numbers given were switched off when i tried contacting because the bus was not arrived even after the expected time. I contacted the customer care of red bus and they provided a contact number ([protected]). When i contacted i did not get any positive reply and got a text message that the bus is cancelled....
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Bhimrao Khaire
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the amount

[protected]@gmail.com
From: shri bhimrao purnaji khaire
Mob [protected]
Date : 02/11/2017

To,

The manager
Axis bank
Redbus@axisbank

Sub : refund of amount
Sir

1. I booked my ticket on line (Red bus) from buldana to pune on 01 nov 2017 for shri swaminarayan travel and & i received message that sbi upi user, your account is debited...
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Pallavi Hunswadkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to use wallet amount for bus booking

Website:www.redbus.in

I had cancelled my below tickets and the amount was credited to my redbus wallet but now i have amount of 2263 in my redbus wallet account but i am unable to use it for bus booking.. So i request you to tranfer the respective amount to my bank account.

Thanks,
Pallavi hunswadkar
[protected]@yahoo.in

My ticket ids that were cancelled
Tkak57603539
Tkay33664808...
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S
S R CH Murty Rallapalli
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return of charged amount as bus was prone to repair during travel

Address:533105

I am s r ch murty rallapalli. On the day of 14 oct i booked a ticket from morning star travels with pnr: ts[protected]qxvk/4922627/115a from hyderabad (Punjagutta) near redrose restaurant to vijayawada with ticket number tkba76137784. On the day i boarded the bus at punjagutta and in the mean while the bus stopped at a place called allipuram. The bus driver was unable to cop up with the management and at the last, the manager lifted the...
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H
harsh321997
from Aliganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive refund of ticket

Website:redbus.in

I booked an lucknow-delhi share car ride (Tkt no-tkbh[protected] on redbus app on 22 october... Paid through tez app using upi.. After few hours i have recieved a message stating cancellation from operator side.. When i called them regarding my refund, they told me that the refund has been initiated..
Its 2 november, and i havent recieved any refund from redbus..
I contacted red bus team, they told me to contact tez team with...
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M
Madhu Wadh
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Hello,

I booked a ticket from ujjain to ahmedabad on 20th october. As because of the festival time the charges was nearly thrice of the actual charge but i hace urgent work so i booked ticket in gagan sarkar upkar travels but during transaction al attempt the amount was deducted from the account but redbus was not able to generate ticket so it failed.

Failed transaction number:[protected]

I...
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yashwant shrirao
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of delayed bus ticket, not travelled

Address:Pune, Maharashtra, 411058
Website:www.redbus.in

I booked online bus ticket through www.redbus.in website, i made payment of 1233 for same, travel date is 14 oct 2017, bus departure time was 19.30 pm from sangamwadi parking no 2, i tried to call bus operator till 8.30 pm. No one has responded a single call, finally i called to redbus customer helpline number, bus operator even not received call from redbus, then redbus executive ask me to book another ticket as this bus has cancelled, and...
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