[Resolved]  Redbus — I lost my money from phonepe while booking tickets at redbus

I lost my money from phonepe while booking tickets from redbus.

4 times i lost bookings.

I need my money refund urgently.

There is no custiomer call, calls are not working.

Email id :

Madhavi. [protected]@gmail.com
[protected]@gmail.com

I booked my tickets from phonepe to redbus ticket bookings
. I lost my money 4 times without receiving any ticket confirmation from redbus
. I need refund of my money from redbus.
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Feb 13, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Red Bus Customer Care's response
Hi Madhavi,

Greetings from redBus!

Thank you for your time on call. We did check the details and could see that there were 4 failed transactions. Out of which one was already refunded to the source account.
Out of the other three refunds, two were from email ID [protected]@gmail.com and another one from email ID: Madhavi.[protected]@gmail.com.

Please be informed that we have processed the refund of the remaining three failed transactions as well and the same will reflect in your account within the next 7 bank working days as per the standard banking procedures.

We strive to serve you better on future bookings with us.

Thanks and regards,
Team redBus!
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