Redbus — Krishna varun travels harassment

Address:	Pune, Maharashtra, 411044
Website:	www.krishnavaruntravels.com

Hi team,
I had to travel from pune to goa in krishna varun travels on 24th nov 2016 @6:45 pm. I reached at the pick up point following gps from red bus @6:00 pm and since then have made more than 10 calls to kv travels to track the bus. Scheduled time of bus arrival at the pick up location was 6:45 pm. After continuous calls i got to know that bus is delayed, i waited at the pick up location for some time.
; at 7:30 pm i saw that bus was at the opposite end of road. I crossed the road somehow and asked the bus to stop for more 5 mins as my friend was also coming. But driver said that we are too much delayed and do whatever you want to do and moved the bus. I went to red bus office and krishna varun travels office at dhobi ghat, pune. They asked me to drop a mail.
I got injured while crossing the road in a hurry and was much harassed.
Please let me know if anything could be done in this consent.

My tkt no:tjcj23879674

Regards,
Praveen sahu
Email:[protected]@gmail.com
Mob :[protected]