[Resolved]  Redbus — Not able to cancel ticket

Sep 03, 2025

Red Bus Customer Care's response Hi,

Greetings from the redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Stay safe, stay healthy!
Your redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Sep 03, 2025

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We hope this email finds you in good health. We understand that you wished to cancel your ticket due to an error with the contact number provided during the booking process. We truly empathize with the uncertainty you might have felt in resolving this matter, and we want to assure you that we are here to make this experience as smooth as possible.

Our team spoke with you on your registered contact number, and you confirmed that the ticket was successfully canceled and the refund has been credited to your account. We’re thankful for your cooperation in resolving this matter promptly.

Thank you for giving us the opportunity to assist you. Your understanding means a lot to us, and it helps us strive to deliver better service every day. Should you need any additional assistance, you can always reach out to us through the following link: https://s.redbus.com/?nu40785.

Warm regards,
Team redBus