Red Bus Complaints & Reviews

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travel Agents

Red Bus

Red Bus reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I booked ticket from kalayarkovil to coimbatore for 2nd sep .. ticket number TU9V12519868
Email id [protected]@gmail.com
The ticket details are not coming under my app section to cancel.. please cancel the ticket...

Helpful

Found this helpful?

Write a comment

My bus from Hyderabad to Bangalore on[protected] with Go Tour Travels and Holidays (TIN TU9R[protected] was cancelled by the operator.

RedBus has refunded only â‚¹1, 760.48 against â‚¹1, 761.48 paid, and additionally charged â‚¹44 for redBus Assurance which was marked non-refundable. However, the redBus Assurance promised an additional â‚¹500 payout in case of operator-initiated cancellation, which has not been...

Helpful

Found this helpful?

Write a comment

Booking Id UA[protected], The application shows that 1075/-rs has been credited to my account, but only 569/-rs has been credited, the remaining 506/-rs has not yet been returned to my account.
Also, Red Bus has introduced a fraud system, which is Guaranteed Seat Book. Where they charge extra rupees for booking but if the seat is not booked, after auto cancellation, they do not refund that amount, they issue a coupon without return the...

Helpful

Found this helpful?

Write a comment

Dear Redbus Customer Support Team,

I had booked a bus from MTM to HYD scheduled for departure on 10/08/2025 at 00:12 AM, under Ticket ID #TU[protected]. I arrived at the designated boarding point on 09/08/2025 at 11:50 PM and waited until 1:30 AM on 10/08/2025, but the bus never arrived. I attempted to contact the bus operator multiple times, but my calls went unanswered. Additionally, the live tracking feature on your app...

Helpful

Found this helpful?

Write a comment

16
June 2025
Monday
Chennai - Ernakulam
Shri Abinesh Roadways
Boarding
Guduvanchery
CompletedTrip ID: TU7D44648332

Bus got cancelled and driver and conductor asked to change the bus and accordingly trip managed by traveler but refund has not initiated yet...

Helpful

Found this helpful?

Write a comment

I had paid for my ticket, an amount of 766 rupees to RKT Tours and Travels from NIT Trichy college to Bengaluru on 14th august at night 11:25. The amount was deducted but red bus never sent me the ticket and the seat I had booked is showing not booked. I want my money back....

Helpful

Found this helpful?

Write a comment

Hello Team,
Good Day!
I need GST Split invoice details for the Ticket number
1) TU[protected]
2) TU[protected]
The above ticket was booked on August 6th 2025 . I need the GST split details for office purposes. Kindly do the needful....

Helpful

Found this helpful?

Write a comment

Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: redbus.in

Dear redBus Support Team,
I am writing to request a full refund for my bus ticket with the details below, as the bus service was discontinued and did not arrive at the boarding point.

Ticket Details:

Ticket ID: TU[protected]
PNR NO: 9AGNYFGN
Registered Email ID: [protected]@gmail.com
Booking Date: August 10, 2025
Travel Date: August 10, 2025
Route: ISBT Guwahati to Hailakandibr...

Helpful

Found this helpful?

Write a comment

"
Vinod Kumar Lokku, who has a booking from Anakapalle to Hyderabad on[protected] at 20:30:00 with ticket number TU8H39913111, reported an error in the travel date. He agreed to proceed with the refund process. He was informed to make a new booking with the . "

i yet to get my refund and the above was the message from redbus...

Helpful

Found this helpful?

Write a comment

Hello Team,
I travelled using redbus and GST invoices are generated in the name of my co-passengers instead of my name. I need a GST invoice with my name as it is required to submit for ITR verification.
Please do needful.

PNR#: ACLP3RB4348407
ACLP3RB40O63...

Helpful

Found this helpful?

Write a comment

Hello Team,

I booked 2 tickets from Delhi to Udaipur for Thursday 24th July 2025, However, amount was deducted from Bank account, but ticket is not booked.

I checked the application, no confirmation is showing for same.

Bus operator details- Ram Dalal
Bus timing - 9:00 pm
Boarding point - Kashmiri gate
Booking Mobile Number- [protected]

Help to refund the...

Helpful

Found this helpful?

Write a comment

I booked a bus ticket from Jhunjhunu to Delhi of 7th July. The bus operator called me and said that the bus has broken down and would not be available for service. I cancelled the ticket on platform and still paid the cancellation charges of 30%. Requesting you to give the full refund as this cancellation was not my fault.

Ticket Number: TU[protected]
PNR No: 584801
Phone: [protected]...

Helpful

Found this helpful?

Write a comment

Hi
I am Nagaratna
I booked a ticket on redBus on 25 june 1200 money deducted from my account.
But ticket no confirmed. I thought transactions issue and paid agin for same ticket this time also money deducted but ticket not confirmed. If call customer care they are saying payment not received. Please go through this matter and refund my money.
Transactions details
[protected]
[protected]
br...

Helpful

Found this helpful?

Write a comment

Address: Kathal More Argora Road, Pundag, Ranchi, Jharkhand

I am Dr. Amiya K Baul, my boarding from Durgapur City Centre to Ranchi on 29th June 2025 at 11.58 PM. But that bus late by near about 2 hours and at the same time that bus had no sleeping seat. That is why I had been faced lot of difficulties. That journey was with Green Line Services. As per your message Driver name was Robi Mondal, Conductor was Faizul Chaudhury (Mobile- [protected])
My complain is why I Pay much money?
Please...

Helpful

Found this helpful?

Write a comment

I booked a bus ticket through my friendâ€™s RedBus account but entered my mobile number as the passenger contact. The bus was cancelled by the operator, but strangely the booking later showed up in my own RedBus account, not my friend's.

By the time I found the booking in my account, the 7-day refund window had passed, and the app no longer allowed me to request a refund.

I tried all possible customer support...

Helpful

Found this helpful?

Write a comment

I am writing to file a complaint against Redbus and Sanjay Traveller for unfair pricing and refusal to refund. The details of my complaint are as follows:

Complainant's Details:

- Name: Arun Sharma

Opposite Party's Details:

- Redbus: [Kalpataru Plaza 404 4th Floor Chincholi Bunder Road Chincholi Taluk Chincholi Bunder Road Malad West Maharashtra]
- Sanjay Traveller:...

Helpful

Found this helpful?

Write a comment

My seat was booked and bus driver didnt informed me to where he stop and because of that my bus is missed and refund is not processed not even another ride.

Bus driver is talking Rudely when i asked him to stop.
Bus number is this RJ14PF2468
I didnt get any resolution please provide me some help as soon as possible.

I have spend 740 rs which is going to be lost....

Helpful

Found this helpful?

Write a comment

PNR - BHAP6IL448718
PNR - BHAP6ILA7225
The staff's behavior was very rude. During the night, I urgently needed to use the restroom, but the driver spoke to me rudely and used vulgar language. He refused to stop the bus. It was a terrible travel experience â€” I would definitely give a rating of 0 or less if that were possible.

Also, Iâ€™m shocked that the staff are able to log in to passengersâ€™...

Helpful

Found this helpful?

1 Comment

No information passed regarding changing of boarding station. Irresponsible driver as well. No one respond on time due to which i missed my bus. Every rest all planned were ruined

Trip Details:

PNR *72200* with leafy bus
*New Service Number*: Delhi-Dehradun 2350(3B, 3A- 2 seats)
*New Journey Date*: 08/06/2025
*Boarding Point*: Inside ISBT Kashmiri Gate Platform No 2 and 3
*Reporting...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

Website: www.redbus.in

For travel from Hyderabad to Bhilai on 4th Jun I booked bus from Orange travels (using redBus). The bus broke down in between and we were asked to sit down roadside on highway for 3 hours in middle of night. After that we got a bus from Royal Travels but they asked us to pay again. They said we will be getting refund for the orange bus, so we will pay to royal bus. The bus did not start AC (even though it had an AC and my booking was for...

Helpful

Found this helpful?

Write a comment

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 2

Not able to cancel ticket

Refund discrepancy & non-payment of redbus assurance benefit (TIN TU9R76296911)

Amount not refund

Urgent complaint regarding unresolved issue compliant #29789299 and ticket id #tu9635676697

Bus got cancelled but refund not inititiated

I have paid for my seat on red bus but no ticket has been received

Need GST split Invoice

Refund Request for Ticket Number [TU9757324426] - Discontinued Bus Service

Refund is still not get

GST invoice not generated in my name

Amount deducted from bank account, however ticket not booked

Cancellation Charges Paid - Bus Operator Denied Service

Ticket confirmation and refund

Not Provided Sleeping Seat though paid for sleeping seat

Refund Denied for Operator-Cancelled Bus RedBus System Error & Support Failure

Urgent: complaint regarding unfair pricing and potential scam by redbus

Fooling me / not stop at destination

I am complaining about the driver's harsh and vulgar behavior

Last moment change of boarding point andRefund

Bus broke down and no refund

Recent comments

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 2

Recent comments

Related businesses