[Resolved]  Redbus — not dropped at mentioned dropping point

Ticket no: tm7r29082597

For 30th of jun, i had booked ticket from bangalore to dharmastala in pragathi tourist sleeper bus. As i was the only person dropping at dharmastala, they asked me to get down at ujire and made me to board a another bus which is ksrtc government one. They told me that they cannot come to dharmastala only for one seat. There was not place to sit in that ksrtc i boarded (Completely packed) and even myself had to bare charge for that.. I had to travel 10kms standing with all my luggages. What kind of customer service is this? If they cannot drop at dharmastala, then what's the point in booking ticket. I am a regular user of redbus and i am seriously disappointed. This can happen with anyone. While the bus people try to save few kms, we passengers had to suffer all this non-sense. This is not at all acceptable to drop a long journey passenger in the middle way.