[Resolved] Redbus — Not refund amount of cancelled bus
G
GKpurna
from Powai, Maharashtra
Address:
Shivkrupa shrihari nagar near sawali rest house vasmat road parbhani
MYSELF Gajanan Laxmanrao Kadam booked Ticket No. TPCJ94707519, PNR[protected] Dated 27/11/2020 from Aurangabad (Maharashtra) to Vadodara (Gujarat) but bus was cancelled by Agency Shrinath Travels agency. Still not received my amount in my account . Amount deducted was Rs. 1859.85
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Aug 6, 2021
Complaint marked as Resolved
Red Bus customer support has been notified about the posted complaint.
Thank you for reaching out to us regarding the refund for your ticket number TPCJ94707519.
I understand that the cancellation of the bus would have caused an inconvenience to you and I am truly sorry. We’ll work harder to keep a close watch on bus cancellations and changes in bus schedules in the future.
The bus operator is refunding your ticket amount. The refund for your ticket has been initiated from our end on 9th December 2020 to the mode of payment used by you for this transaction.
If you have used Net Banking/Credit/Debit Card for your booking, the amount should reflect in your account within 5 - 7 business days.
Details of the transaction are given below:
• PO No. :[protected]
• Refunded Amount: Rs. 1859.85/-
In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund.
I hope this solution was satisfactory.
Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.
Have a great day!
Take Care,
Team redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund for your ticket number TPCJ94707519.
I understand that the cancellation of the bus would have caused an inconvenience to you and I am truly sorry. We’ll work harder to keep a close watch on bus cancellations and changes in bus schedules in the future.
The bus operator is refunding your ticket amount. The refund for your ticket has been initiated from our end on 9th December 2020 to the mode of payment used by you for this transaction.
If you have used Net Banking/Credit/Debit Card for your booking, the amount should reflect in your account within 5 - 7 business days.
Details of the transaction are given below:
• PO No. :[protected]
• Refunded Amount: Rs. 1859.85/-
In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund.
I hope this solution was satisfactory.
Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.
Have a great day!
Take Care,
Team redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.