Redbus — Not treated properly by Bus Conductor

Hi, my name is Ramya, I am travelling in this bus SHAMA SARDAR TRAVELS from vellore, the bus started 1 hour late and did not let me sit on the seat which was alloted through online booking, I was forced to sit behind in the last but one seat. Very very bad treatment. I will not recommend this bus travels for anyone. And I want my money back either from redbus or travels. Contact: [protected]@gmail.com