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[Resolved]  Redbus — Partial Cancellation of ticket

Ticket Numbers:

TK2Q[protected] Bangalore to Pondy 27 Jan 2017 10:30 pm departure
TK2Q[protected] Pondy to Bangalore 29 Jan 2017 10:30pm departure

I have booked 3 seats through Red Bus from Bangalore to Pondy and back as per the details above. I would like to cancel i seat (15L) . I tried calling various numbers available on net and I was told partial cancellation is not possible.

Can you please cancel this seat and refund

Regards Yadukumar ([protected])
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Complaint marked as Resolved Mar 1, 2017

Complaint Status


[Jan 26, 2017] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response Jan 27, 2017
Hi Yadu,

Greetings from redbus!!

Ticket id-TK2Q26849927, TK2Q75295777

Upon checking, we see that the partial cancellation is not allowed for this ticket from the bus operator. Unfortunately, we will not be able to cancel the ticket. We request your kind understanding in this regards.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

redBus mTicket
Route: Nagercoil to Salem
Ticket No: TN5E71429748
Passenger: Ransom (21, MALE)
PNR: JBUS682385-JBT 2299A
Travels: JBT Travels
Departure: 05:00 PM Apr 21, 2019
Seat Numbers: U8, U9
Boarding point: Omni Bus stand
Landmark: Omni Bus stand
Address: Surya Travels, Ph no [protected]

I want to can cancel one out of two tickets in this
Please help me through
RedBus partial ticket cancellation
I have booked these 2 tickets for 3 person. But due to medical emergency 1 person is not coming. There is no option of partial cancellation. There is no personal response from red bus helpline. Even IRCTC like govt portal provide partial cancellation. Why redBus could not provide partial cancellation for 1 passenger on both ticket. Looking forward for resolution.

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