Red Bus Complaints & Reviews

This svr travels has given me the worst travel experience. This bus which is supposed to make journey form Bellary to Bangalore left the Bellary one hour late. And it had just travelled 33kms that it got screed. The next thing was to do by the staff was to repair and moved ahead or at least should have told that it would not be possible. The staff kept repairing for 4 hours till morning and didn't even think to tell the passengers about the...

Hi,

I have booked a ticket using redbus app.

After booking they sent me a mail that they are not able to book a seat and soon an executive will call me and I can then book another ticekt or go for refund.

After that I have tried as many as 10 times for refund but fail to gey any response.
After that now they are saying that they have booked the ticket.

I'm attaching the screenshot...

To whomever this letter may concern my name is paritosh singh and i would like to convey my disappointment with the redbus service.
I had booked a ticket on tge 29th of october trip i. D[protected] from lucknow to agra. But instead my my money was debited from my account and i was promised i would be refunded the money being 932 rupees within 7 days to my bank account for which i have already provided to the customer care.
Now...

I had booked a ticket from pune to latur on 6th november 2016 worth rs.356 from your redbus.in site bus operator was sharma travels nanded naka. Money got deducted from my account but ticket was not booked. Similar thing happened even today[protected] from your same site redbus.in for pune to latur ticket worth rs.259 bus operator being new gajanan travels jai mata. So i request you to refund me the total amount of rs.615 as soon as possible....

I had booked a travel ticket via redbus (Bangalore to thrissur) on 18/11/2016..
The dropping point mentioned at the time of booking and in the ticket provided by redbus after booking is 'thrissur'. But the bus stopped only at 'mannuthy bypass' instead of thrissur. Due to this i had to take a cab from mannuthy bypass to thrissur for which i had to pay an extra amount of 400.

I request redbus team to refund rs 400 as the...

Dear redbus team,

Since last 18 days i am taking continuous follow up of my refund for ticket nashik to vadodara dated as 31st oct. 2016 which has been cancelled. I was booked ticket of rs. 914 using hdfc debit card. From my hdfc account rs. 914 was debited but ticket not booked. Same time i got ticket cancellation message as well as mail and assured me that my debited amount will refund within 5 to 7 days. But now after 18...

This is dileepkumar, and i has booked ticket from chennai to kovilpatti on 10th nov 2016 at 9:18 pm of tippu sultan travels of redbus. I got following message
"dear parameshwaran,
We're sorry! Your ticket could not be booked due to technical glitches. Please not we have received your payment, you need not pay again. Our representative will call you in next 15 minutes to confirm the booking.

You can use the reference...

I booked a seat from indore to gwalior on 14th nov 2016.
Ticket no: tjcb82375335
Pnr no:[protected]
Bus operator sreenath travels

When i reached the venue i was told that the bus have been cancelled. They did not give me any prior information. 3 days have passed no refund have been received yet.
And who will be held responsible for the lapse of not informing me. Who will bear the losses caused...

I have booked my ticket from bangalore to madurai in redbus website. The travels which i booked under was thangam travels. My travel was on october 25, 2016 at 10:00 pm. I got a call from thangam travel around 6:40pm on the same day saying that the bus got broke down at hosur and they cancelled my ticket. It was so inhuman of them to just cancel the ticket without any alternate solution. All i asked them for the ticket refund and they said...

Theres lot of fake bus travels...in red bus... Last time one travels cancelled their bus but i didnt get any refund. This time PAULO TRAVELS sent us in regular state bus.. Whereas i booked for a/c sleeper. They changed the bus in the mid route. So i couldn't say much to them. Because i was compelled to travel. The timing was from 5: 15am to 12: 30 pm and i reached my destination arround 3 pm. And because of that i could get my works done....

Dear Team,

I have been using redbus.in since people didn't know about it, but this time I have serious problems with the team.

My ticket TJBY74579437 journey Mumbai to Bangalore was never so horrific until I boarded this bus from your website on 5th November.

Let me brief you on the sequence of events on this terrible journey.

1.Boarding time was 6:30 PM (Sion) - No notification...

To whomever this letter may concern my name is BEVIN JOHN BABY and i would like to convey my disappointment with the redbus service.
I had booked a Ticket on tge 14th of October Trip I.D[protected] from bangalore to kottayam. But instead my my money was debited from my account and i was promised i would be refunded the money being 1000 rupees within 7 days to my bank account for which i have already provided to the customer care. br...

I have booked bus ticket via redbus app, it stated your ticket booking process failed. After some time i booked againa nd this time i got my ticket. After a while, i received a msg stating your ticket has been booked twice. (The one which earlier failed). I have called up customer care, there is no response and no initiative as well. Awaiting refund...

Hi, my name is mini chaudhary, just to inform you that i really fedup from your services because i called you guys many time but no response. I booked my online ticket from delhi anand vihar to lucknow on 28th oct 2016 in e-bus india through red bus india & my boarding point was anand vihar (Karkardooma road) near indian oil petrolpump pillar number 216. I reached the boarding point 1hr before and started calling the bus driver & nobody picked...

As my railway tatkal ticket did not get confirmed till last minute, i had to travel from hyderabad to mumbai by other routes. It was unfortunate of me to trust redbus in such emergency situation and book a travel from hyderabad to mumbai at around 10.30am on 13th nov, 2016 for the bus traveling on the same day at 6 pm. I was at visakhapatnam then and had no clue of the hyderabad city about boarding points. I chose jntu-kbhp boarding point...

I booked ticket for mandsaur to ahemdabad, on 24 oct 2016 for 1 nov 2016 .
I got successfull booking mail and when i reached to departure the local operator said your ticket is cancle because bus is damage. i didn't get any caal or message or mail regarding cancellation and didn't get rufund of ticket till now. i am very unsatisfide by the booking i mailed to [protected]@redbus.in
but not got any refund related mail. i want my payment...

- Details of my redBus mTicket -
Bangalore to Pondicherry
TJC[protected]
TS-RB36329149BIA/492791/Pondicherry A/C Sleeper
GreenLine Travels And Holidays
11:15 PM Nov 12, 2016
10L
Rs.820
I have to cancel the above mentioned ticket. I am unable to travel today. I tried cancelling online but NOT ONE of the links given for cancelling tickets in the sites work.
Kindly make sure...

Hi Concern,

My name is Ankit Trivedi, and I had reserved 2 seats from Delhi to Varanasi on October 28, 2016. You have charged us INR 3828.00 along with ICICI Lombard Travel Insurance Policy worth INR 30.00 per head. The seats 07 and 08 respectively, were allocated to us in the Bus No. 2225, that was registered with Royal Travels Delhi. The first inconvenience was caused because of delay departure of the bus that was scheduled...

I had booked a ticket from your website on november 11, 2016, from guwahati to namsai with reference id[protected]. My payment was done but no call was received from your customer care regarding the confirmation. I had tried to contact you through your provided phone number but again no response was received. Why are you putting charges for the tickets you cannot provide? I want a refund for the same as soon as possible or get my ticket confirmed....

Hi, i bought a ticket from u for rs. 1299 on nov 6 2016 ticket nowy - tjc[protected]. when i boarding the bus, the allotted seat is occupied by somebody else. so, i have chosen the last seat. my co-passangers bought the tickets for rs. 450 & rs. 500. hence, u have cheated rs. 700. so, i need explanation & refund for this i[censored] failed to provide those. i will lodge a complaint against u.

Dhinesh t,
[protected],...