[Resolved] Redbus — payment done but didn't get ticket

siddharth mourya

from Shivpuri, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh
Website:	redbus.in

I have booked ticket from redbus
From : indore
To : bhopal
Travels : verma travels
Date : 21-oct -2018
Time of bus departure : 5:00 pm

I made payment through google pay using upi payment, and didn't got my tavel ticket nor anything regarding the booking, booking number.
Customer executives saying to give bank details for refund. Please consider and initiate the refund.

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Nov 28, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Red Bus Customer Care's response Dear Siddharth,

Greetings from redBus!

Sorry for the inconvenience caused. Please share your registered email ID to [protected]@redbus.in with concern in details and will look into it.

Thank you for contacting us.
Team redBus.