Redbus — RedBus Bus Delay Caused Missed Flight & 37,964 Loss No Support Response

I booked a RedBus ticket (TUBB[protected] with PAL Travel Lines from Manali to Delhi for 15 Oct 2025. The bus was supposed to arrive at 5:05 AM but reached around 8:00 AM — a delay of nearly 3 hours without prior notice.
Because of this delay, I missed my 8:15 AM flight (Booking ID: GOFLDSTAH[protected]) costing ₹13, 001 and had to book a new Akasa Air ticket (Ref: V4UR4S) costing ₹24, 963.
Total loss: ₹37, 964.
I emailed RedBus support with full details and attachments but received no reply. This delay caused me serious financial loss and inconvenience.
I request:
A full refund of my bus fare ₹2, 973.93
Compensation for the flight expenses due to their service failure.
Please take urgent action.
Mobile: [protected]
Email: [protected]@icloud.com