Redbus — Refund amount not received

Nivashini Seralathan

from Coimbatore, Tamil Nadu

Sep 27, 2024

Address: Redbus India Private Limited. RR Towers III, 1st Floor, TVK Industrial Estate, Guindy, Chennai Tamil Nadu - 600032

Website: www.redbus.in

Bus ticket was booked for my friend from chennai to madurai and due to change of plans I cancelled the ticket. The refund amount was inisiated but not yet receive into my upi account. The refund amount is Rs. 1181.3/-. The ticket was cancelled a day prior to the trip as well. Kindly look into it and let me know the update.

And there is no refund portal for checking the status and proper customer care service for redbus to contact them and know the refund status.

Ticket No. TT6M2883415
Date of Journey: 22nd May, 2024
Cancellation date: 21st May, 2024

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Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2026

Red Bus Customer Care's response Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.