Red Bus Complaints & Reviews

Need GST Invoice for Ticket number TS[protected], PNR number SKT2639128,
please send GST Invoice to [protected]@furntiqdesigns.com...

I am trying to Download my invoices for previous bookings and app is not working...

Hello sir mam
I booked 2 ticket from darbanga to delhi on 23rd may from new travel india (RED BUS). The bus owner or supersvisor suddenly change the boarding place . The new boarding place is far 1 to 1.5 hours . Then i call the red bus customer care, the customer care take conference call to driver, the owner said that if you don't reach the new boarding place then cancel the ticket, i do the same but don't recieved refund till date....

Hello Redbus,
I have booked a bus from Mandi Himachal Pradesh to Delhi on 4 July 20230 at 10:30pm with Malana Travels. The bus was running late by 1:30 hours .
When bus reached at boarding point I started to board bus but when I reached to my seat number i.e. 2D then at my seat another passenger had been already seated.
When I ask him that ie my seat then he asked that Malana Travels Agent has allot him that seat . But...

We have planned to visit to Bangalore on 3rd July and ticket got confirmed. Since the journey prepone is required and tried to book for 2nd July, but app took as 4th and charged 150 extra wallet amount.

Since reschduled, either cancellation or reschedule or amount return is not possible as per the executive.

Since, its the application issue, and i am sure the booking date selected as 2nd, then showed 3 buses...

I have booked my ticket and cancelled on the same day. The said transaction of refund status in redbus app showed completed but i didn't receive any money in my bank account.
Kindly look into it....

I booked bus tickets from Lucknow to Haldwani for 9th of June 2023. But it got cancelled by the operator and they told that refund will be received in 5-7 days. I got a mail that refund has got initiatedbut I have still not received any money. It has been moe than 10 days now....

Subject: Urgent Complaint - Inadequate Support and Consequences of Travel Disruption

Dear Consumer Rights Complaints,

I am writing to file a formal complaint regarding the inadequate support I have received and the consequences I have faced due to a major disruption in my travel plans, specifically concerning my experience with redBus. It is o[censored]tmost importance that someone from your team addresses my concerns...

I booked bus ticket of 19 may from Delhi to Haridwar which was cancelled by bus diver but yet no refund...

Today on 12 june 2023 i made a booking through red bus app but my booking was not confirmed and money was deducted from my phonepe id. Please look into this matter.. transaction id is
Т2306121116453438314995
and collect id is
HDFCA2E47EFB6794DEE90D45E0335E...

I booked a ticket for a bus company named (PEPSU) on the date - 14th May (Sunday). It was from Ludhiana (Counter no.5, bus stand) to Delhi (ISBT Kashmiri gate). Ticket no. - "TS6B16906577" & PNR NO - "[protected]_[protected]".

I kept waiting at the counter for 2 hours, but the bus didn't come nor the driver or manager picked up the call. Later he called and said the bus is not coming and is late. I had to do a costly taxi...

REFUND TICKET FAIR URGENTLY
To,
Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through RedBus app on 6th June 2023 to travel from Tezpur to Jorhat on 7th June 2023 for 1 Member.

Payment was done through Fi card. After Payment transaction got a message stating Seat was not booked & Payment received successfully. You people failed to sent the Seat Booking message...

Hi
I booked indore to nagpur bus ticket no. -TS[protected] for 12th June and RedBus claimed that you can get minimum 10% off on return ticket booking.
So I booked return ticket from nagpur to indore ticket no. TS[protected] 13th June. But I had to pay whole ticket original price.

Didn't receive any off while booking return ticket as RedBus claimed....

I booked 4 tickets for my family operating from Manali to Dehradun in 7th of June, Bus strated little bit late from its schedule time 5:Pm on 7th June 2023.On reaching Chandigarh around 2:Am Bus driver stopped bus at petrol pump and driver skipped from bus without any intimation to passengers.On our query with bus owner he simply said talk to incharge and disconnected my phone.Just after the owner of bus City Land he switched of his phone.All...

Dear sir,

I have booked bus ticket for my uncle on 05.06.2023..

the ticket details are

Traveller name : narayanaraju
Date of journey : 06.06.2023
Seat no : R8
Ticket no : TS[protected]
Boarding: Vizianagaram
To : Taadepalligoodem
Boarding time: 8.15pm
Travels name : sri venkataramana travels

Dear Narayanaraju,
Your travel...

We were travelling from pali too vashi we caught the bus at 3:00 pm from pali The Ac in the bus was not working from the night and the time for the bus to drop the passenger was 10:05 AM but it dropped at 6:00pm driver using abusive language and talking rudely i tried to reach the laxmi travellers jodhpur head office but no response from their so please help me my ticket for one double sleeper costed 2000...

Unreasonable price by redbus. I boarded the bus on 02/06/23 from Indore to Durg. I've extra luggage. 2 of which was pre booked but becoz the tocket is not showing any booking for the luggage the Mahendra travels has charged Rs 250 for each luggage which is too much for a bus to charge like this as the site is showing rs 40 for extra luggage . That too i ve travelled with those baggage by adjusting them on my seat. Even tickets are over priced...

I booked a bus ticket through the Redbus platform for a journey from Dabwali (Haryana) to Jaipur (Rajasthan). The booking details are as follows:

Name: Piyush Suthar
Ticket Number: TS6K73694646
Journey Date: May 21, 2023

According to cashback offer I didn't received any cashback amount in wallet. I fulfilled all the necessary requirements to be eligible for the cashback. However, despite completing...

I had booked two tickets from Amravati to Nagpur for 23rd May 2023. On reaching Amravati Bus Stand I was informed that the bus is cancelled due to AC failure, I raised a complaint to redbus and they asked me to contact MSRTC bus stand office. Now when I asked them for resolution and refund they said I should take any other bus to travel further on my own and no refunds will be done my MSRTC. Nonetheless, I had to board flight from Nagpur...

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account....