Redbus — refund amount of rs.4435 booked for bus ticket through redbud.in for srikrishna travel | |
Sir Request for refund amount of rs.4435 booked for bus ticket through redbud.in for srikrishna travels from chennai to hyderabad on 4th may which was cancelled due to lockdown. I have received a message from payumoney on 04.05.2020 stating that "your refund request of rs 4435.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days." Till now i did not receive any amount. Was this information helpful? | |
Red Bus customer support has been notified about the posted complaint. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!
We did check the details of the complaint regarding the booking ID: TP5Y33536787. We did speak on the contact number: [protected]. We hereby confirm to you that a complete refund against the booking was processed to the source account on 4th May, 2020 and shall be reflecting in your account against the refund reference number: 74332740126012515080744.
However, in case the same is not received by you, then we would request you to please reach out to the respective bank and check for the same.
We are attaching the screenshot of the refund processed for your reference.
Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thanks and regards,
Team redBus!