[Resolved]  Redbus — refund

Website:redbus.in

Dear red bus,
Yesterday i booked the ticket from kalamassery to bangalore
Kallada travels (Suresh kallada)
Booking id:[protected]
Date of journey:20 april 2018
Time: 9:40
I didn't receive the ticket but the payment was done.
I applied for refund to my bank account. But till now i hadn't received and the refund status is that you people have initiated with the bank.
Amount i paid:2842
With regards,
George m prakash
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May 27, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Red Bus Customer Care's response
Dear Ashna,

Greetings from redBus.in!

We sincerely apologize for the inconvenience caused as the same might have happened due to technical difficulties from the payment gateway. We would like to inform you that the refund has been initiated on April 18, 2018 for the transaction id shared. We would request you to get in touch with amazon pay team with the below mentioned refund reference number for further assistance.

Refund reference : P[protected]R098913

We request your co-operation in this regard.

Regards,
Team redBus!
Complaint comments 

Comments

I did not get my refund after bus tickets being cancelled.18 days passed.please see to it asap.
I am mailing redbus frequently but they remain undelivered due to some technical issue.

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