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[Resolved]  Redbus — Refund

As, i have complaining this from Feb 2020 till now no any positive response from the team, even not getting any mail after sending so many mails.
Date of incident : 3rd feb 2020
Booked via redbus to GSRTC
Booking PNR: G33155498

I got a message from GSRTC that we have refunded the amount to operator.
(attached the picture of the proof )
Refund
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Aug 28, 2020
Complaint marked as Resolved 
Refund provided on 28th aug 2020
Aug 27, 2020

Complaint Status

Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
Red Bus Customer Care's response
Hi Mohit,

Greetings from redBus!

Ticket ID - TP2T11981405

We are sorry that the bus was cancelled by the bus operator due to unforeseen reasons. We have taken your concern with the operator and have shared feedback on this regard. We have also asked him to ensure that such instances never occur in the future. We have initiated the refund on 28th August 2020. You will receive the refund in your source account within 5-7 bank working days.

Thank you for contacting redBus.

Have a good day.

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Complaint comments  1 CommentShareTweet

Comments

redBus mTicket
Route: Ludhiana to Delhi
Ticket No: TPC[protected]
Passenger: Vimal kumar (26, MALE)
PNR: C5KVVNH2
Travels: Golden Temple Express Volvo
Departure: 10:30 PM Nov 13, 2020
Seat Numbers: 4, 3
Redbus Discounted Fare: Rs.1185.9
Boarding point: Ludhiana railway junction
Landmark: Railway station
Address: Outside ludhiana railway station
Boarding point contact:[protected],[protected]
Golden Temple Expres
Thanks for using redBus.
redBus Helpline:[protected] T&C apply.. Bus operater Canelled Refund Not Recived . Pleace My Resolve

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