[Resolved] Redbus — Refund
As, i have complaining this from Feb 2020 till now no any positive response from the team, even not getting any mail after sending so many mails.
Date of incident : 3rd feb 2020
Booked via redbus to GSRTC
Booking PNR: G33155498
I got a message from GSRTC that we have refunded the amount to operator.
(attached the picture of the proof )
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Aug 28, 2020Complaint marked as Resolved
Refund provided on 28th aug 2020
Aug 27, 2020
Red Bus customer support has been notified about the posted complaint.
Aug 28, 2020Red Bus Customer Care's response Hi Mohit,
Greetings from redBus!
Ticket ID - TP2T11981405
We are sorry that the bus was cancelled by the bus operator due to unforeseen reasons. We have taken your concern with the operator and have shared feedback on this regard. We have also asked him to ensure that such instances never occur in the future. We have initiated the refund on 28th August 2020. You will receive the refund in your source account within 5-7 bank working days.
Thank you for contacting redBus.
Have a good day.
Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.