[Resolved]  Redbus — Refund is not credited to my Bank Account

Address:Hyderabad, Andhra Pradesh, 501510
Website:www.redbus.in

I booked 2 tickets 4 months ago and i cancelled the 2 tickets. The remaining amount is credited in my redbus wallet. I raised a ticket more than 50 times for that amount to be credited in my bank account. Every time they said it is in process state and they will close yhe ticket. I called to customer care many times every time they told me new story and it will be credited in 7 working days. But till now money is not credited to my account.
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Apr 11, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Mar 09, 2017
Updated by Sandeep Reddy CH
Money is not credited
Verified Support
Mar 11, 2017
Red Bus Customer Care's response
Hi Sandeep,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
Complaint comments 

Comments

I have cancelled my bus which i booked for pune to amravati scheduled for 3dec on the date 30Nov but money is not credited to my bank account, i have visited bank bank says they don't see any pending amount to be credited so red bus where is my refund amount ...

I have cancelled my ticket which is scheduled on 07/01/2022 from banglore to haladi. I got message as the amount got credited to Bank account, but I have not received any amount. Please let me know when will the amount reflected in back account

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