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Red Bus Complaints & Reviews

3.4
Last updated Apr 13, 2024
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Red Bus reviews & complaints page 152

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M
miraroad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non ac provided as booked ac and totally troublesome travel by neeta bus no mh 04 gp 552 from pune on 05/12/16

Address:Thane, Maharashtra, 401107

Very bad experience, booked online looking at neeta booked tkts for return from pune at 10;45 pm, bus no mh04 gp 552, as said bus from neeta we booked tkts but totally was having prb, as said ac but totaaly no ac was operated, as asked he said we will put when reach to main road, cleaner was saying no gas, so we travelled totally without ac that after shouting at he opened windows on top as no air for breathing. How neeta such a reputed name...
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A
anujnarang79
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and unethical behavior

Address:Mumbai City, Maharashtra, 400070
Website:www.redbus.in

Ticket number - tjcm55293467
Pnr number[protected]

I booked 2 tickets from mumbai to bhuj using redbus mobile app, to attend the rann utsav festival in bhuj. The tickets got cancelled and all we got from the travel partners was a single line text message stating the same. We called redbus, raised our concern and were put on hold for almost 20 minutes, thrice.in the end, we had no option but to book 2 flight tickets from...
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S
sachin herkal
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Refund of the cancelled ticket

Address:560041
Website:www.redbus.in

I had cancelled the ticket on 5th nov, raised many concerns on the redbus website but i keep getting response that -
We have initiated the refund on 7th Nov 2016. Your bank will process this refund and it may take up to 7 Bank working days

& it is 29th Nov now, and i dont think i will have my refund ever looking at the redbus response.
Ticket details:
Reference Number: 189199
Issue Type: Refundbr...
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V
Vijay134
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing by redbus.in

Address:411023
Website:www.redbus.in

For Ticket no: TJCK75333377 PNR no: 51226155, while booking the ticket through redbus.in, after deduction of money from my credit card, I received a failure message from Red Bus. Thus I have booked another ticket at that moment considering the message as genuine. Now for the mistake of redbus, I had to booked another ticket.
Thus I need the refund of Rs421 for this Ticket which was showing error message on redbus website while the...
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ashijangir143
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Bus service provider and charging too much

Address:New Delhi, Delhi, 110060
Website:redbus.in

Hello sir
This is ashish traveling to Dehradun from new delhi. I have booked a bus ticket through red bus whoses operator is Blue World Tourist company which is useless in management and also waste alot of time during traveling. They charged alot also bus which they provide has broken seat . I m writing here bus no : DL 1PD 3418
I m requesting here to eliminate this Blue world tourist company from this tourist pool....
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B
bhushan borase
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get Support from Customer Service

Website:www.redbus.in

I have booked the 4 tickets of Atmaram Travels( Global ) from Madgaon to Mumbai for 20th November. When I reached at Mumbai I found that Bus Supporting staff has done some goof-up and lost two of my hadbags. Those bags were containing stuff of almost 10000 Rs. Bus Supporting staff didnt support me. I have launched complaint on Redbus but didn't bothered to contact me or reverted me regarding this. I have contacted this Atmaram Travels( Global...
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R
Rajeev Madaan
from Saundatti, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus booking

Address:Bijapur, Karnataka, 586103
Website:Redbus

I have booked VRL bus Hyderabad to Bangalore (9:45pm[protected] through Redbus travel on[protected].2th nov I have received VRL travel person call (day time 1:00pm) .He has said your today bus cancel.He has suggested to me cancel the ticket you received full amt.I have called Redbus customer care not received.I have compliant Redbus site.
rs.350 panding...
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S
sash med
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket

Address:Dakshina Kannada, Karnataka, 575004

I have booked tickets from mangalore to Goa, money has got deducted 1200rs but I haven't received ticket. Application was showing transaction processing which never happened. Please I request ull to look into this. I need my tickets for tommorrow night. If tickets are not confirmed please credit back / inform about the procedure how I can go about. I have booked prior on your website things have worked out fine. Plus your customer care number...
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U
umaindia1964
from Ariyalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They took money not provided seat and not returened money also

Address:Hyderabad, Andhra Pradesh
Website:redbus.in

We booked tickets under refernce trip id[protected] which got not booked due to fault in the red bus online system. we asked them to book manually.They refused .They asked us to book again on the ground that they will return the money in a week .
we booked again transaction id 6413473
this also did not work due to red bus system problem
we telephoned immediately
In total we have lost inr 3520 Plus 3520 from our...
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K
Ks Sreyes
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund

Address:600042
Website:www.redbus.com

I CANCELLED TWO TICKETS
1. RS.500
2.RS.440
THEY ARE SUPPOSED TO REFUND ME BOTH THE MONEY, WHICH I HAVE NOT RECIVED, THEY SAID IT IS CREDITED ALREADY TO MY ACCOUNT BY OCTOBER 24 th FOR WHICH I ASKED THEM THE TRANSACTION ID, WHICH THEY ARE NOT READY TO PUT EFFORT AND TELL, hence i have attached my statement of accounts also for your verfication, DO CONSIDER MY REQUEST, SEEKING JUSTICE.
pH:[protected]
_sreyes...
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J
Jacob Vargheese
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complying for refund

Address:Barmer, Rajasthan, 344001

Dear redbus team,
I am antony joy. I booked a bus ticket from barmer to ahmadabad on 24/11/2016 10:15 pm by using sbi debit card through redbus mobile application. Rs:508 (On payust[protected] will deducted from my account. Transaction number is #[protected]. But i don't get any booking confirmation, or ticket. I think it was failed. Please check my transaction details and do it needful. If booking error please refund my amount as...
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P
from Yavatmal, Maharashtra
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Krishna varun travels harassment

Address:Pune, Maharashtra, 411044
Website:www.krishnavaruntravels.com

Hi team,
I had to travel from pune to goa in krishna varun travels on 24th nov 2016 @6:45 pm. I reached at the pick up point following gps from red bus @6:00 pm and since then have made more than 10 calls to kv travels to track the bus. Scheduled time of bus arrival at the pick up location was 6:45 pm. After continuous calls i got to know that bus is delayed, i waited at the pick up location for some time.
; at 7:30 pm i saw...
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R
reel25
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund for rejected transaction

Address:Mumbai City, Maharashtra, 400091
Website:ONLINE PAYMENT

On[protected] i had booked online ticket from ganpatipule to mumbai for amt 675.50 and details of transaction which i can see from banking system is [protected]igaaekcld9 transfer to 459 (to (transfer inb pilani soft lab pvt. Ltd ).
I had not received ticket hence inquired with red bus but they said they have received the money hence once again i made payment and booked the ticket
however i have not recd refund and sbi confirmed...
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M
mashy5
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked for wrong date by mistake which happened to be today in 1.5 hrs

Address:Bangalore, Karnataka, 560076
Website:www.redbus.in

I happened to select date wrongly instead of 4th dec 2016 i selected 23 rd nov 2016 which is today. Immediately i called customer care and spoke to mr. Syed and he told he cannot do anything about it. I lost rs. 995 of my hard earned money. I request the concerned party to refund my amount as much as possible. The website does not reconfirm date and time before proceeding for payment. Please kindly request to do the needful.
Can anybody...
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S
shiloja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 361006
Website:www.redbus.in

Refund issuued by redbus i have 2 confirmation maild i called lots of time but refund not procced by redbus
account id [protected]
ticket number TJBQ74872987
refund issued 152 but not credited when it will be credited plz let me know and give me resoolution
by redbus give me a call confirmation lots off time but not give me still upto today now what to do???...
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Naga Phanindra
from Cuddalore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted ticket didn't come

Address:Mysore, Karnataka, 527007
Website:Www.redbus.com

I booked a ticket from mysore to chilakaluripet for 25th nov 2016 on 22nd november .. Under the
name: phani
and phone:[protected]
I call'ed to your customer care twice .. They said mythey transaction was done and due to some technical issue they didnt make it and they will confirm my ticket with in 15 minutes ... But i didnt recieved any call till now...please respond as soon as possible...
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D
dnyandeo patil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked... Amount not refunded

Hi, I have booked a ticket from chennai to karur in vivegam travels using REDBUS.

Ticket booked date: 20/10/2016

The ticket was not booked due to some network problem..But the amount for that ticket has been taken from my account. I got a message from redbus saying that, "your amount will be refunded to your account within 7 working days". But still i didn't get that amount.

Ticket amount: Rs.562br...
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K
karthuuu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked...Amount not refunded

Hi, I have booked a ticket from chennai to karur in vivegam travels using REDBUS.

Ticket booked date: 07/11/2016
Travelling date: 10/11/2016

The ticket was not booked due to some network problem..But the amount for that ticket has been taken from my account. I got a message from redbus saying that, "your amount will be refunded to your account within 7 working days". But still i didn't get that amount.br...
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Srinivasa Prabhu Kumar Tappeta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redbus ticket refund

Address:560077
Website:redbus.in

HI i have booked ticket from shirdi- hyderabad on 11-NOv-2016 . redBus Ticket - TJC[protected]. The ticket value is 2128.The transaction went through and amount also got debited from my account. But the ticket is not confirmed. So i called customer care . they have told that transaction is successfull but the ticket is not booked and asked me to go ahead and do a fresh booking .Also they have told that they will provide the full refund for...
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Arun Mn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked amount deducted from account

Address:Coimbatore, Tamil Nadu, 641007

Hi,
I was booked a ticket from chennai to coimbatore for a travel date (18/11/2016) and booked on 14/11/2016.Amount of RS.806.20 was deducted from my account but the ticket was not booked and again i tried second time ticket was booked and also amount deducted.First time deducted amount is not yet refunded to my account.Please look into my complaint....
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