[Resolved] Redbus — refund is not done - fraud company

Nishan Shetty

from Mangalore, Karnataka

Address:	Bangalore, Karnataka
Website:	www.redbus.in

On 18-Dec-2018, I have booked a bus ticket through redbus app to Mangalore from Bangalore using Amazon pay wallet and sbi debit card. Due technical issue bus got cancelled. I got message from redbus about the refund with reference number. But even after seven working days refund has not been credited to my account and there is no amount with reference number when asked with SBI customer care. I have given complaint to redbus but there is no proper response from them. I have writtern the mail to [protected]@redbus.in but still no response from them. Please take necessary action on redbus and help me get my refund amount.

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Feb 4, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Red Bus Customer Care's response Dear Nishan,

Greetings from redBus !!

We truly regret the inconvenience caused and we are sorry for the poor experience. In order to assist you further, kindly share ticket id or complaint reference number with us. We will look into it for you & will try to get the issue resolved at the earliest.

Thank you,
Team redBus