[Resolved]  Redbus — refund not issue my account for last 3 months to communicate to customer care not respond my mail and call

Address:	516001
Website:	www.redbus.in

Redbus — trip cancelled but ticket amount refused to be refunded


Ramachandra reddy on jan 26 2018
Submit a complaint for cancellations amount transfer amount to my account.
I have booked ticket in redbus portal on 24th january 2018, but the ticket got cancelled immediately (Got the information through message and phone call).
So i informed redbus call center and they promised me that amount will be refunded in few days,

I waited patiently and even after repeated calls and followups no refund is issued.

It is very disturbing that my hard earned money which is supposed to be refunded is getting denied for no reason.

Even after customer service representative committing that it will be acted and i will be getting feedback or response with 48 hours,
Still no one responded to me on this.

After multiple contacts each time they provide ticket no for lodging the complaint but never respond back to that.
I was called 48 times and mail 20 times with bank account statement sent to consider mail but no reply for last 3 months, there were not respond.
Please help me.
Thanking you sir,
Ramachandra reddy,
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