[Resolved] Redbus — Refund not made

immit90

from Bengaluru, Karnataka

Address:	560037
Website:	www.redbus.in

I booked a bus ticket from bangalore to hyderabad thorugh redbus (Gold class sleeper).

Ticket/booking details:
Ticket no: tk7c36494588
Pnr no: sk716159-skt-555b

The bus operator, sri krishna travles, called me up and said the bus is cancelled but redbus is not acknowledging it. And so my 1176 rupees is also not being refunded.
I have called redbus 7 times in last 3 days but they are just asking to wait more as they have not got nay information from the operator.

On the other hand the bus operator is saying they have informed redbus.

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Jul 20, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

Red Bus Customer Care's response Dear Mr. Bhattacharya,

Greetings from Redbus.in!

Ticket Id : TK7C36494588

We would like to inform you that the refund for the above ticket has been initiated on June 18, 2017 back to source and the same should reflect in your bank account in 7 business days as per the standard banking procedures from the time of initiation.

We hope this helps. Thank you for your co-operation.

Regards,
Team Redbus.