Redbus — Refund Request for Ticket Number [TU[protected]] - Discontinued Bus Service

Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: redbus.in

Dear redBus Support Team,
I am writing to request a full refund for my bus ticket with the details below, as the bus service was discontinued and did not arrive at the boarding point.

Ticket Details:

Ticket ID: TU[protected]
PNR NO: 9AGNYFGN
Registered Email ID: [protected]@gmail.com
Booking Date: August 10, 2025
Travel Date: August 10, 2025
Route: ISBT Guwahati to Hailakandi
Bus Operator: AR Travels
Boarding Point:ISBT Guwahati
Amount Paid: ₹2730
On the travel date, I arrived at the designated boarding point, but the bus did not arrive. Upon contacting the number provided on the ticket, I was informed that the bus service had been discontinued. This caused significant inconvenience, and I was unable to travel as planned.

As the service was not provided, I kindly request a full refund of the ticket amount to my original payment method. Please process this request at the earliest convenience and confirm receipt of this email.

You can reach me at [protected] or [protected]@gmail.com for any further details. I have attached a copy of the ticket for your reference

Thank you for your prompt attention to this matter.

Best regards,
Aminur Rahman

[protected]