[Resolved]  Redbus — regarding transferring the wallet amount to bank account

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transferring my wallet amount to my bank account. Therefore, i request redbus team to return my wallet amount to my bank account immediately.
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Apr 27, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2020
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We currently do not have any such option. However, we appreciate the comments you have shared with us and they have been duly noted and shared with the relevant team. Please keep writing to us whenever you feel there is something we can do to improve. We will work harder to provide hassle free, quality service in the future.

Thank you,

Team redBus!

Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same. 
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