Red Bus Complaints & Reviews

I lost my money 6 times while booking ticketing from redbus and still now i havnt received my transactions, its very bad service i faced from online booking.

Lost my money while booking the tickets from redbus even though the ticket is not confirmed, my money was deducted from online transactions.

I need my money urgently to refund my money back to my account....

I had booked ticket via redbus on 30th dec 19 at 6 pm atmaram trvels benz bus, with multiple trials we booked that ticket as there was a network issue. Then got to knw boarding point is 3 hrs far from our location, we tried to call immediately to redbus cust care to cancel ticket as there ws no option in tat app. Around 7 pm we could connect them on ph n informed to cancel as genuine customer n requested for refund of rs 1208/- but not rcvd....

I booked my bus ticket through redbus for the date 16/01/2020 which was from thaliparamba (Kannur, kerala) to madiwala (Bangalore) and the money got deducted but the ticket was not booked in which i used paytm for paying bus fare.

I tried to contact redbus but it was unavailable.

So what should i do further?

Will i get my refund money back?

My order is[protected]
7785br...

I had booked a bus from banglore to coimbatore on 22/12/2019.
Boarding time: 10:05pm
Trip id: TNCU 95189871
Ticket cost: Rs.1245 after offer
Refund amount: Rs 1050

The ticket was cancelled on 16/12/2019 at around 2 pm.
Its been nearly 25 days and i have not yet received the refund.

I tried calling customer care its always busy and not accessable.

Please look...

Hi,
I was searching to for bus to Chennai on 25th. From the available options I choose one and booked. But later I found that the one I booked is a day after. I tried to reschedule again got the same ticket. And the customer support refused to cancel the ticket as well.
On investigation I found a severe bug. Once I select the date it changed on further step. And resulted on wrong ticket booking.
Please find the attached...

Hi team, my ticket has been cancelled without my notice and now they r telling it has been cancelled by operator.
I got a message from redbus before 5 hours of my journey.
Because of festival season i have booked the ticket before 4 days.
I dont want refund. I want them to pay penalty to me..
Ticket number : tp2e45576576
Operator : ar & bcvr
Contact number : [protected]...

Am balaji,

I book a ticket chengalpattu to karur in red bus app. Travels name is kpn. Ticket cost is 1155 inr. I paid by online transaction. Ticket confirmation i received (Ticket). Boarding time is 2.00 pm. Boarding point kpn office chengalpattu bypass near iyyappan koil.

I reached the boarding point at 1.30pm and wait for the bus. I tracked the bus by live tracking. Its says 17 mins delay at 2.00 pm. I wait...

I travelled from vadodara to pune on 23 dem booked ticket online through redbus.

I did not get gst invoice and i require gst invoice. My ticket pnr is as follows
Vadodara to pune
Ticket no: tnde39080027
Pnr no:[protected]

I contacted both operators and redbus still date i did not get gst invoice.

Redbus should be generating gst invoice so that customers do not have to run...

Sir
While i booking a ticket from coimbatore to thallassery from amazon pay... Its shows that amzon pay is declined
But amount is deducted from my account... What i do... Then after i booked a ticket in the same route that was conformed... If i will get my money back... My booking was happened in saturday 4.52pm... My bus ticket rate is coimbatore to thallassery is rs 389 after reduction...

Hi sir,

My self v tirupatirao and i had booked orange tours and travels from hyderabad to mumbai on 12th jan 2020 and yesterday night at 9:30 pm and bus started after 1 hr at 10:30 pm bus got breakdown and driver of orange tours and travels told me that bus will not get start until today morning and he told me that book an other bus and go to mumbai and yesterday late night i had struggled a lot and i had booked other bus...

Hi sir,

My self v tirupatirao and i had booked orange tours and travels from hyderabad to mumbai on 12th jan 2020 and yesterday night at 9:30 pm and bus started after 1 hr at 10:30 pm bus got breakdown and driver of orange tours and travels told me that bus will not get start until today morning and he told me that book an other bus and go to mumbai and yesterday late night i had struggled a lot and i had booked other bus...

Hi,

I am making this complaint here as i cannot even find the right number to call redbus as their customer care numbers are not working.

I was trying to book a bus from chennai to nagercoil on january 02, 2020 i was booking the setc bus and used amazon wallet to make the payment. The amount is debited but the ticket was not booked. I contacted redbus online support, but they responded that they haven't received...

I have booked the ticket today from koppal to bangalore through redbus and my reporting timing was 10pm but i didn't get any call or sms from the travel agency and when i called the customer care they connected me to operator and he said they left 20 mins ago... Now i am literally stuck here and i got very important work tomorrow... I couldn't find any alternative ways to reach bangalore now....

I have booked a ticket in vivegam travels thru red bus app to travel from chennai to kovilpatti. My boarding point is tambaram as per the ticket. But it is as changed to urapakkam chennai. So i thought this is because of chennai traffic and i went to urapakkam bus stop. There are two stops in urapakkam.. One is temporary bus stand and another one is normal govt bus stop. I was waiting in govt bus stop... My boarding time is 9.20 pm as per...

I lost my money from phonepe while booking tickets from redbus.

4 times i lost bookings.

I need my money refund urgently.

There is no custiomer call, calls are not working.

Email id :

Madhavi. [protected]@gmail.com
[protected]@gmail.com

I booked my tickets from phonepe to redbus ticket bookings
. I lost my money 4 times without receiving any...

Never used this redbus app. I booked 20 seater tempo traveller bus. I paid partial amount. Redbus gave me 14 seats bus. And last movement redbus not provide me any other bus and cancelled by booking. No customer care support. I call it more tha 5 times waiting time period is more than 15 min and after that every executive said we will call u within 30 mins but no call did. I prefered never used this app and redbus....

Hi i had 3 tickets from yesterday but i was there in the boarding area they did call me once i tried to complain everyone in the office driver started calling me and told me that he will pick me up from best pride then when we reach they told me come up till plaza once we reached they told me they had already crossed aastha if they were not their, they were misguided me and we all were girls then we reached to dewas anyhow and complained...

COMPLAINT NO[protected]
I have Booked the bus for manali to delhi in ticket they are mention that LEYLAND AC AIR SUSPENSION (2+2) But they are providing ordinary tata bus
I am regularly touch with redbus customer care They also have recording of that bus operator saying the bus is of tata
In Lastly they ignoring and telling to me that operator is saying bus is correct
I Get Harras with this
I am asking...

I have booked ticket through redbus on 5th jan from dindigul to bangalore in jtv travels. Though boarding point was not mentioned in the ticket clearly, after contacting redbus operators, i reached boarding point before 30 minutes. I have been waiting more than two hours in the boarding point but no updates from redbus nor jtv travels. Find my ticket details below, tried to contact jtv travels many times on various help lines but not reachable...

We have booked 3 tickets from redbus i. E. Dhola (Gujarat) which is a place 45kms from palitana to mumbai on 29th december, 2019.

I was in palitana 45kms away, i hired a car, took the family with senior citizen and child over there, when am reaching there am getting to know it was not from dhola gujarat but dhola rajasthan. It was wrongly mentioned in the details while booking that bus is from dhola gujarat 45 kms from palitana...