[Resolved]  Redbus — Request for Refund of extra Payment

Nov 06, 2025

Red Bus Customer Care's response Hi Rao, The TUBH31913464 is successfully booked. However, due to an unexpected technical error at the time of booking, the amount was debited twice from your Bank. Happy to inform you that the amount has been refunded to the original source of payment used by you. A screenshot of the refund initiation from our end has also been attached for your reference. As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus. Below are the refund details: Refunded Amount: Rs. 778.05/- Initiated on: 21st October 2025 Source: Original mode of payment ARN or Refund Reference Number:[protected] If you do not receive this amount within the expected time, please reach out to Bank. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank. Please refer to the email sent to your booking email ID for further details. Stay safe, stay healthy! Team redBus Note: redBus employees or representatives will NEVER ask for your personal information i.e. your bank account details, password, PIN, CVV, OTP etc. For your own safety, DO NOT share these details with anyone over phone, SMS or email. "