[Resolved]  Redbus — Services

Address:560102
Website:www.redbus.com

I am an engineer working in Bangalore .I booked a sleeper class bus seat of KOMITILA operator in RedBus

I really suffered a lot.The rain water is coming from windows and entire my bed became wet.The rain water is falling drop by drop on my face and not able to sleep.The bus operator not even come to my bed to see even though i raised the issue to him.You people want just the money not bother about the customers.I literally faced torture to travel.Finally after this trip i feel waste of my money, time, health.
+6 photos
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2016
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Red Bus Customer Care's response
Hi Rajanish,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address at [protected]@redbus.in so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us for any further assitance.

Regards,
redBus Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3906
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information