[Resolved]  Redbus — took money fraudulently

Address:

New Delhi, Delhi, 110008

I was knew at red bus app. I was just checking the boarding point of the bus that i selcted to board from delhi to chandigarh. After enquiring about the bus, i came back to book it later. But suddenly i got a text message that my seat is booked in advance and click on the link for further payment. As i clicked on the link they asked for otp as i gave it then i got the message your ticket is booked and your amount would be paid by some third app lazzypay.in without any acknowledgement or warning. And now some third app, to which i have no connection, asking me the payment. Even i cancelled my ticket, in that senerio, red bus took 30% amount.

First of all, who is red bus to share my detail with some third party named lazzypay.in without my permission.

2nd how he allowed some third app to pay on behalf of me

3rd when i asked them to cancel my ticket they denied to do so.

If this is the way to provide service to your new customer then red bus is the worst service provider.

And i will sue them in consumer court to deceive me by disguishing the payment platform.

I want my money back that shall be returned to lazzypay.in