[Resolved] Redbus — wallet amount is debited without charging phone | |
Sir i had credited 100 wallet balance for my trip on redbus. Today i used this wallet balance to recharge my father mobile number [protected]. But mobile recharge not done. I got the message ""dear customer, Rs 100.00 has been debited from your redbus wallet towards bus booking. Your updated wallet account balance is rs 0.00 - team redbus"" but i didn't do any bus booking so please consider my complaint and refund my wallet amount Was this information helpful? | |
Nov 27, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 27, 2018 Red Bus Customer Care's response Dear Vishnu, Greetings from redBus! This email is regarding your query about recharge failure. We apologize for the inconvenience, we've initiated the wallet refund of Rs.100/- back to your redBus wallet and the same would reflect within 48 hours. We appreciate your patience and understanding in this regard. Thank you for choosing redBus. Best Regards, Team redBus | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3901
Pending
278
Resolved
2490
View all 3901 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Post your Comment