Red Bus Complaints & Reviews

I booked a ticket to travel to hyderabad from jammalamadugu for the date 20 august 2018. I cancelled ticket on the date of journey for some reasons. I opted the refund to be credited to red bus wallet as they said refund to wallet is done instantly.
But i dint receive any refund. I called customer care many times and they only tell every time that it is in process please wait. Every time i call the customer care, they for the full...

Dear sir/mam,
I want to inform you that yesterday i was traveling through a bus (Gj 14x 9886) which i got booked by redbus, actually the journey was around 600km nd within 100 kms, a bus got stopped cause of some technical problem, there are some guy from their side were saying that, it will get morning to repair the bus, or you better go your self, so i have to go in tempo, what i want is that my refund of ticket, so please kindly...

I tried recharging a friend's bsnl number through the redbus app today[protected] for rs.144/-. After the net banking procedure and the money being deducted from my account, i get notified that the recharging has failed. The same thing had happened earlier once by the end of july when i tried to recharge the same number with rs.139/-. I want this matter to be looked into and would like to get a refund on the above occasions.
br...

Hi team,

I had a booking on 14th august from goa to bangalore through red bus, unfortunately i got a message that bus has been cancelled due to damage. It was shyamala travells and the ticket number is tm[protected]. Please find the attached ticket for the same.

I have reached destination by another booking. Please share me the refund status as it has been told that it will be refunded as bus operator cancelled...

I booked a ticket for two passengers for journey from Hyderabad to Bangalore from Green Line Travels and Holiday. Date of journey is 24 Aug 18. I tried to cancel my tickets today (that is, on 23 Aug ). However, redbus customer care informs me that my ticket cannot be cancelled.The website did not display his information at the time of booking. Cancellation policy visible at the time of booking listed out some percentage of cancellation charges...

Dear Team,

My registered mobile number is 70******74. I had booked bus from mysore to kottayam, journey date 15th august. But I got a message from bus operator stating below,
"PNR K5940427 Tripcode 1730MSETVM From MSE To KTM on 15/08/2018 cancelled. Regret for the inconvenience. Please cancel ticket for refund."

Also I had booked return ticket from the number 74******95, place: kottayam to Mysore, journey...

Dear sir/ma'am

My name is rahul a dsouza. I had booked a ticket on 9th august for a journey from bangalore to mangalore on 17th august in sri adinateshwara roadlines at a cost of rs 850.00 through tez upi, for the passenger named sachin vas. Your customer support has been useless and has been just beating around the bush. Even though i have given all the bank details and transaction details, you have not addressed my issue....

I booked my bus ticket by redbus on 01 aug 2018 (Ticket number (Tin): tm8w22315541 from chennai to valliyur dated 10 aug 2018 that tckt amount was ₹1260). I cancelled it on the 01 aug 2018.

My problem is that still i have not received my refund amount ₹1080 in my bank account.in the received cancellation mail, you have mentioned that amount will be refunded within 2-7 working days.

Further ticket details:br...

I had cancelled a trip from bangalore to dandeli on 10th august 2018 that i supposed to travel on 11th and return on 13th but, till today i haven't recieved any refund amount which was promised i would get within 4 to 5 businesss days and when i call the customer support the automated thing is not working whenever i press the numbers, its been two weeks please help...

Hi,

I booked a ticket yesterday using redbus and travels name is hkb travles. On the travel day i got message saying seat number and service number change and boarding time is 9 30 pm. Exactly at 9 30 pm again one more message received saying bus one hour late. And provided driver number in the message is switched off. So i called to office at 10 30 and he said one more hour late. Till that time how lady passengers will wait?...

I booked a ticket from banglore to hyderabad in kgn travels, travel date was 9 th august
Redbus mticket
Route: bangalore to hyderabad
Ticket no: tm8x53359573
Pnr: 9344kt4r
Travels: kgn travels
Departure: 08:50 pm aug 9, 2018
Seat numbers: c1
Redbus discounted fare: rs.940.5

I have cancelled the ticket and yet not received my refund and it has been 20 days. Please...

I, ve booked the ticket using cashback offer coupon,
& it was showing that the amount will be refunded to your account.
But nothing has been refunded in my account & its not even showing in my redbus wallet.

Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: tm9h96085768
Ticket no: tm9h13101458
Ticket no: tm9h92295157br...

I booked my bus ticket by redbus on 9 august 2018 (Ticket number (Tin):933b2ve8 from pune to chhindwara for dated that tckt amount was 1050/- rs. And bus was cancelled on 9 august 2018 by travels itself. Due to maharashtra band

But my problem is that still i have not received that refund amount in my bank account i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).
br...

Due to neglency in sending the bus & driver details due to which i missed my bus. I did not even get the message details about the bus journey. I got only pickup point and timing. Even red bus customar care operator also least bothered about their customer. I lost money, time. Its journey from bangalore to hospet. And booked online tickets through red bus app for travel on 17-aug-2018. Need refund of money....

I have a complaint to be made on kgn travels. My name is mano... I had booked it with my friend’s app. Travel date was on 17th. There was a girl customer in our bus and since she was the only girl in the bus, she felt uncomfortable to travel further and she wanted to get down from the bus at the next stop which is electronic city bangalore but the kgn employees / driver, who were also drunk didn’t let the girl get down at electronic city...

I made a booking in red bus and made payment through BHIM of 1710 rs... I raised a complaint:4948751 on aug 9 it has been 7 days and these are unable to tell me the status and they say that they didn't get any money from you so please wait. One customer care guy tells me within 24 hrs i will refund. One will keep my phone on hold for 25 mins and disconnects my call... Do you think that we have free money and time to mess around you people....

I have booked two tickets in kallada travels from thiruvananthapuram to thiruvarur on 09/08/2018. The bus got cancelled at last minute due to the demise of karunanidhi and the cash wasn't refunded yet. What is the refund status?
Ticket no: tm[protected]

Pnr no: ts[protected]stpr/58775/trivandrum to velankani, karaikal

Ref no: [protected]igaecshsg1...

Hi, i tried to book a ticket from red bus through tez app from bangalore to kavali on 9th of this month, money is debited from my account but ticket is not issued. But when i check tez money is sent to red bus but ticket is not issued. When i tried again same happened. So money is debited from my account two times. Could you help on this... As a total of 1140 is debited from my account....

I have booked a tckt from aluva to bglre sam tourist bus. For 10 th july.2018.
By noon the message came like sorry for the inconvenience, bus would not be running on that day.
Refund will be initiated... Still the process is going on...???
What is my refund statues...
Plz let me know... Plz...
I am attchjng the pixs below..
Today is 11 th aug (.1 month)...

I tried to book ticket in redbus with the payment mode as tez. However the amount is deducted from my account, ticket is not booked in redbus. The mobile used with tez is [protected]. Travel date is 18, aug 2018. Note in the same date i booked ticket again with netbanking that's worked fine. So only the amount needs to be reversed for the transaction failure with tez in redbus....