[Resolved] Redbus — wallet amount to transfer in bank account

Achal khawale

Address:

Chinchabhuvan wardha road Nagpur, Nagpur, Maharashtra, 441108

Hello team, i want to transfer my wallet amount to bank account. I am unable to do so. I have already lost previous balance as it got lapsed. Also redbus dpesnt offer enough services to use the waller amount. I raised it with technical team and then they asked me to raise it with management team.
Plz do the needful
My contact id.

[protected]@gmail.com

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Apr 25, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Red Bus Customer Care's response Hi Achal,

Greetings from redBus!

We did check the details of the concern and we regret to inform that we will be unable to transfer the promotional wallet to the bank account pertaining to the company norms.

Your kind understanding with this is highly appreciated.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!