Red Bus Complaints & Reviews

Just Half an hour ago (08/01/2020, 16:30 hrs), I was booking on-line bus ticket (from Tirunelveli to Trivandrum) But as soon as my SBI transaction completed, there was a message that I have to re-select seat Number. till now I have not received any sms / Mails for the ticket booking. The Amount deducted is 195/-Rs(One Hundred Ninty Five Rupees). Please do needful to get my amount back to my account.
My Bank Transaction ID :IGAHVIPOK7...

Just Half an hour ago I was booking on-line bus ticket (from Tirunelveli to Trivandrum) But as soon as my SBI transaction completed, there was a message that I have to re-select seat Number. till now I have not received any sms / Mails for the ticket booking. The Amount deducted is 195/-Rs(One Hundred Ninty Five Rupees). Please do needful to get my amount back to my account....

I am nri,

And used red bus first time, but service is worst. Better to book with agency.

Pnr :[protected]
Ticket number tp[protected]
Travels : dolphin travel house (95)

Very bad experience from red bus. I have called red bus immediately after booking for change of time/cancellation. And no proper response.

I have called dolphin travel (Mr. Sai - [protected]) who immediately...

I've travelled from mangalore to bangaluru on 25.12.2019, booked ticket in red bus and operator is bharathi travels, ticket no: tndj32700399.

While travelling someone has stolen my bluetooth earphone costs of 11000 rupees (Got it from korea as a gift of my manager), i could not found as there is no camera - but red bus promised. I've contacted to red bus regarding the same and they are telling, we are very sorry but we are...

While booking, i saw 30% of price difference between upper and lower coach. I chose the upper coach but they couldn't provide upper berth as it was already been alloted to someone else. Also, they haven't provided few amenities which was promised. I had raised the complaint with customer service but i experienced one of the worst service with so professional touch....

Hi my name is hemant ambre. Residing in mumbai. Had a booking return ticket from shirdi to mumbai travelling along with my wife and aged senior citizen parents. Now the issue is i have booked ticket with sai travels and without any intimation they have put us in a virbhadra travels without my consent or any messages or calls. I have called the bus operator and he is very rude to us and said that there's nothing he could do apart from changing...

I book travels tickit online nasik to yavtmal but tickit was not book and my money was deducted by red bus then message comes that money was refunded in 4 to 5 days but now 15 days complete money was not yet refunded. Please help me. My money was deducted from phone pay wallets, according to service provider money have to refund in 4 days so please solve my complaint...

Hi i booked a tirupathi package from bangalore to tirupathi.. Travel agency was vaibhav holidays. We were supposed to darshan at 6am and drivers and guide wasted time took for darshan at 10am and hotel they provided for refreshments was very dirty.. Food was very bad. My dropping point was silk board i was traveling with my 2 year child they dropped me in indiranagar because they were running late for next ride. I was left in middle of the...

I booked a ticket for my journey from kurukshetra to dharamshala on 27th december 2019. I had received a email reply from red bus company. They are saying that your ticket has been confirmed . But bus conductor told me that your ticket has not been confirmed . So I called red bus helpline no. For refund .. They rejected our call. They are not even replying to our messages. 791rs. Has been deducted from my account . which is a wastage of money...

Respected sir/ma'am
This is to inform you that the refund amount for cancellation of Sri renganathan travels has not yet been credited to my account. It has been more than a week from the date of receiving of the message. I request you to please look up on the issue and do the needful at the earliest.

Transaction ID :[protected]

Ticket no : TNCN94986023

Tiruchirapalli to Bangalore ...

On 30 dec i booked AC bus as of winter n i was with my wife n a 8 month old baby...red bus is worst n third class support as i got a bus which was not having AC so i raised complain also n my copessengers also do support me n they also file complain who booked through online platform...my other passengers booked from make my trip n they got full refund with extra 400 rupees voucher bt when i raised complain for same on 30 dec same time...red...

I booked a ticket for chouhan travels, jaisalmer-bikaner, travel date:01-jan, bus time:06:00 am, pnr no:[protected], seat no:1, 4, 2, red bus ticket no tndr 51886223.
Red bus charged ₹700 per seat, where actual counter booking for chouhan travels was only ₹ 350 / even today your website mentions fare as ₹685/-
You are cheating passengers..
I feel cheated by redbus.. Kindly explain..
Vishwas kurundkar...

Ticket Number - TNDR27398665.
This ticket I got from red bus on 29 December, 2019. But when I went to take the trip the bus driver and operator told me that there is no booking for this ticket number.The bus operator clearly told me that REDBUS has issued me a fake ticket.beacuse there is no information about this ticket was sent to the bus operator.
This is a big fraud done by the REDBUS.And when I am complaining on customer...

It was a very bad experience for me when i travelled in lal baba bus.
1. The bus corridor was full of luggage. There was no space for walking.
2. The bus was not stopped at any hotel (Dhaba)
3. The bus ac was not working properly.
This was detailed about my travelling.
(Redbus mticket
Route: delhi to hanumangarh
Ticket no: tndq72407175
Passenger: manish (22, male)
Pnr:[protected]br...

Hi to the people’ ok! I had the most disgusting experience in my first and last journey with u guys. What all I have seen’
1. Private bus turning into local
2. No curtains
3. Drunken people entering in bus
4. The staff stopping bus at every in desirable place.
5. Dirty buses
6. No response from red bus contact support
7. Top of all helper sleeping in passage.

Learning:...

As i booked tickets for vadodara to borivali, but bus got some problems so the driver told us they are going to provide another bus instead of that bus. Bus timing was 6 am and now it 10.38 am and the bus still is in ahmedabad. I don’t want to continue my journey with these please cancel my booking for shrinath ji traveller and refund my money back....

I have booked bus from salem to chennai on 29 dec 2019. Ticket no: tndr41036353. I was waiting for the bus in boarding point. No such booked bus arrived (Nrt bus). When i called the given support number it was not reachable. When i called concerned bus customer care they didn't take responsibility and stating that its are not their service bus. When called redbus customer care they said driver or concerned incharge ll arrive at boarding point...

I have done my ticket for the a/c bus as the weather is cold. Firstly they
Provide a/c bus at boarding point but after traveling 50 km they have
Changed the bus to non a/c bus and they haven't provide any blanket as the
Weather is too much cold. I paid for the a/c bus they cheated us and
I called redbus customer care bus they haven't replied they cheated us too....

Dear red bus,
As i have heard about your cheatings and negative feedback, the very same i have faced in my first booking with you.

I waited for bus at sarai kale khan since 12:30 am and it is 3:15 am and no bus was there.

Its completely your fault that you have mentioned wrong pick-up/boarding point as sarai kale kha.
As per rsrtc staff and guard at this bus stop (Sarai kale khan) there is not...

Hi
Here i have complain about red bus bad service the issue is the driver gave time of drop 10 30 am and bus reached there at after 2 pm. Inbetween they changed the bus, shifted the passengers in different bus. And driver also changed. They changed the drop place also, and after asking reasons the driver said talk to office about this.
I want my money back after this bad experience with your service.
Sending images of...