Rediff Shopping — Amount deducted for products purchased but no confirmation SMS or Email recieved regarding the placed orders | |||
I have placed two orders with Rediff shopping on 01.05.2015 at 10:07 AM via Yes Bank Net Banking(Net Banking Details-NET TXN: BILLDESK BYBK[protected] REDIFF) and amount paid was Rupees491.via Net Banking and the payment was successfull as the amount was debited from my bank account.But I didn't get any confirmation Email or my Order ID or any confirmation SMS regarding my payment and order placed from Rediff shopping Team. Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have placed two orders with Rediff shopping on 01.05.2015 at 10:07 AM via Yes Bank Net Banking(Net Banking Details-NET TXN: BILLDESK BYBK[protected] REDIFF) and amount paid was Rupees491.via Net Banking and the payment was successfull as the amount was debited from my bank account.But I didn't get any confirmation Email or my Order ID or any confirmation SMS regarding my payment and order placed from Rediff shopping Team.
Reply
Dear debdipta,
We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
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