[Resolved]  Rediff Shopping — Delhivery Stole my Rediff Shopping Package

Address:Chennai, Tamil Nadu

Hi, This is regarding my Order (Order Id: 10983536, Date: 01 Jan 2015) placed with Rediff Shopping, shipped through delhivery.com (Delhivery Tracking number - [protected]) Almost 10 days have gone by since the order was shipped through Delhivery but tracking has not been updated since Jan 5th 2015. When I called the local Delhivery office in Chennai, the nervous Executive is telling me that the Product has not even left Delhi. And tracking info has been manipulated by someone at their Delhi office to make it appear as if the Package was lost in Chennai (Delhivery Office) Last Tracking Status - In Transit Jan. 5, 2015, 11:14 a.m. IST Received Chennai_Hub (Tamil Nadu) Delhivery ----- the above status is a SHOCKING LIE ----- The Product is either lost or stolen by Delhivery courier Company.Unfortunately...it's Rediff Shopping's responsibility to settle the Refund, the Ticket which I sent to their Customer Care was quietly ignored. Please settle my refund. Thanks, Josh (name changed)
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Jan 20, 2015
Updated by Josh2007
Rediff shopping just issued a Refund back to my CC and this complaint has been resolved. I just have one humble suggestion to the Courier companies to be more careful with high value Orders (anything above Rs 1000)..so that these sort of 'clumsy situations' can be avoided in future.
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File an F.I.R with the local police..Delhivery does it all the time and they did the same to me but I filed an F.I.R and found out the courier person who stole my parcel at Delhivery.

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