Rediff Shopping — Refund Issue

Address:	Mumbai City, Maharashtra, 400016
Website:	shopping.rediff.com

I(Sanjiv Sorahia) ordered for a Xiaomi Mi Design Piston Handsfree Bass Universal Mic(order #[protected] on 25th of september amounting rupees 287 paid through internet banking but that very day i canceled the product and requested for refund. They said me that i would receive the refund within 7-8 working days but i haven't receive the refund yet whwn i contact them they said that they have refunded the money and gave me a RRN ( Retrieval Reference Number ) no. and asked me to contact the bank customer service or the branch when i contact them they said that the error has been from there side not ours they should solve the issue, i again contact the rediff shopping customer care and said them all the detail of the talk that i had with the branch, they agreed to pay the money back and asked me the snapshot of my bank transaction which i provided them but i haven't receive any confirmation mail or my refund. when i again contact then they said that 287 rupees in not a big amount don't worry about it. Also i receive a call from this number [protected] asking my atm number saying that he is from rediff shopping and he would transfer the money in my atm.please help me My email id is [protected]@gmail.com.