[Resolved] Rediffmail Shopping — Products order no:[protected]
Sector-17, Haryana, India
I bought a scratch filler pen from Rediff mail shopping and yesterday when I opened it was empty and I raised the complaint to Rediff shopping customer care.
I spoke with Ms. Sana and she assured me that I will get my refund against this product and I informed her that I don't want the refund and I want the replacement of this product. today I got mail in which Rediff team informed me that they are not able to entertain my request as I am informing after 48 hrs of product delivery.
I want my refund or replacement of this product and want confirmation ASAP.
Complaint marked as Resolved Feb 15, 2016
How can you resolve customer queries without any resolution??????????
No worry if you can resolve my query then I can revert you on the same and see till where you go the same way.
If any management team is there are not in Rediff mail shopping ?????
[Feb 14, 2016] Rediff.com India customer support has been notified about the posted complaint.
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