[Resolved] Rediffmail Shopping — Products order no:[protected]
Sector-17, Haryana, India
I bought a scratch filler pen from Rediff mail shopping and yesterday when I opened it was empty and I raised the complaint to Rediff shopping customer care.
I spoke with Ms. Sana and she assured me that I will get my refund against this product and I informed her that I don't want the refund and I want the replacement of this product. today I got mail in which Rediff team informed me that they are not able to entertain my request as I am informing after 48 hrs of product delivery.
I want my refund or replacement of this product and want confirmation ASAP.
Complaint marked as Resolved 2016-02-15 04:18:09
How can you resolve customer queries without any resolution?????????? No worry if you can resolve my query then I can revert you on the same and see till where you go the same way. If any management team is there are not in Rediff mail shopping ?????
[Feb 14, 2016] Rediff.com India customer support has been notified about the posted complaint.
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