Reena Dsouza — Complaint against the dell service, product dell inspiron 5000 series and the flipcart service

Address:

Bangalore, Karnataka

Respected sir,

I'm Claude Dsouza filing this complaint against flipcart service and the product dell Inspiron 5000 series that I recently bought from flipcart.

I bought the laptop in the second week of June for an urgent need to do my college project. But the laptop was overheated from day. The apps too shut down suddenly. The piece was defected. Immediately I filed a request for refund. Complaint no. [protected] For more than a month they kept delaying the refund and finally after hundreds of call and complaints they made a replacement on July 22.
Now the replaced laptop isn't a new piece. It has been used and locked by some customer named Dwayne Menezes ([protected]@hotmail.com). This is truly a scam. Isn't it a cheat? They said I'll be replaced with a new piece. But I received an used one which is locked.
Now I'm filing this case in the consumer court, for cheating and forging.
Because of the bad service and bad product piece, my assignments were delayed which affected the grades.