Reliance Digital — product not delivered after purchase

Address:

Howrah, West Bengal

Dear Concerned,

My name is sudip Bose.I had made purchase of a refrigerator from reliance digital retail Limited,at diamond city North Mall,shop no. SF-1,2,10&11 2nd floor , 68 jessor Road kolkata, west bengal pin-700055.Store PH[protected].Refrigerator model-WPL-DC-230I-MAGC 5DG.Order No.-[protected].salesman ID-540473 ,auth code-021989.ON 11/5/2013.Down payment is made and rest amount is finalced by bijaje finance (MFT finance no.-SF9625330)
But still now today 13/5/2013 the refrigerator is not delivered to me from reliance.On 12/5/2013 reliacne just sent a defictive product to my house and immediately took the same back.Also my old working refrigerator is dismalteded as reliance brought it from me for rs.1000.Now having lots of problem.AS NOW NO NEW REFRIGERATOR AND MY OLD REFRIGERATOR IS NOT PROPER DUE TO THE ACTIVITY OF PICKUP PERSONS.HENCE please provide me the new refrigerator by 14/5/2013.