[Resolved]  Relaince Fresh — Selling Expired Products

Address:

Mumbai City, Maharashtra

In past 3 months we have been sold 3 products that were expired at Reliance Fresh. All the times, we were told that if a product that is manufactured & packed on 10th of a month and expires within 10 days of packaging then they are allowed to sell it on 20th of that month, which is not true. We inquired from Amul (have a SMS saved) who said that 10 days will include date of packaging and hence the product is considered expired on 19th of that month and NOT on 20th. Upon asking contact no. of cluster and area manager, the Store Manager talked in an abusive manner and said that even though they agreed it was a mistake on their part, they didn't care about consumer forums etc. In almost a threatening tone we were asked to leave the store and they immediately removed the expired products admitting thereby that we were correct. We not only feel cheated but almost life-threatened since they behaved and talked like goons. Request you to look into the matter as soon as possible.