May 24, 2022
To,
1. Manager
Sale outlet
Relaxo Footwears Ltd.
Shop No. 7, Khasra No. 189, Amar Shopping Complex
Bhagwati Garden, Dwarka Mor, Uttam Nagar
Delhi-110059
2. Manger
Relaxo Footwears Ltd.
Aggarwal City Square, Plot NO. 10,
Mangalam Palace,
District Centre, Sector-3, Rohini,
North West Delhi,
Delhi-
Subject: Complaint poor quality of footwear
Ref.: Bill No. 522 dated 03.03.2022.
That my client has purchased new arrival footwear for Rs. 1049, Black Colour from the above mentioned show room. At the time of purchasing footwear, the salesman ensure that this footwear was not slipped to any type of floor. My client told the salesman that I am patient of knee pain and slip desk.
After 82 days, the condition of the footwear is very bad. The footwear slipped anywhere and the torn the racksin above the footwear.
As per policy the footwear not replaced. There is not more difference between 75 day and 82 days.
My client is suffering from knee pain and slip desk. She was not able to walk for this footwear.
Kindly replace the footwear otherwise my client take legal action against you.
Mridul
Advocate
Mobile No. [protected]
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