Relaxo Footwear — poor quality of boston shoes

Address:

201014

Hello

This is to inform you regarding the poor quality of pair of shoes - boston navy blue shoes. It was wore by my husband for the first time after purchase but it was shocking and shameful that they got teared from the loop of lace in a weired manner while walking. It is quite insulting that a new product teared like this infront of office colleagues, he is very upset and furious.

We trust your brand and products because of that we never take second thought before purchasing any pair of shoes. But this time itz aweful that the quality was really bad that the cloth uses in shoes got teared like paper while walking.

I am very upset with this type of quality of product given by you. Kindly take a serious action against it. Either replace the product with good quality one else give back my money.

Hope you will take prompt action for my complaint and will rectify this issue on priority basis.

I am attaching the image of shoes alongwith its bill.

Thank you